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Work Background
Sr Cloud Engineering Ops Manager
DynatraceSr Cloud Engineering Ops Manager
Oct. 2018San Francisco Bay AreaDedicated Dev/Ops Engineer delivering secure, scalable, agile environments on multi cloud platforms. Proficient with HP Openview, Splunk, Nagios XL coupled with strong, analytical problem solving skills. Demonstrated strong communications skills both via documentation and verbal. Setup of Windows / Linux systems in AWS and related VPCs, Network ACLs, for connectivity and security per FEDRamp requirements.
Senior Network Systems Performance Engineer
DynatraceSenior Network Systems Performance Engineer
Oct. 2015 - Oct. 2018My role is to consistently provide, reliable, predictable, and repeatable processes and ensuring our expanding global cloud environment delivers high availability and performance. Leveraging automation, AGILE methodology, and ITIL standards have been the backbone of maintaining these deliverables. Spearheading Operations cost optimization across our global cloud footprint with achieving over $4M in YOY savings. Leveraging savings and reinvesting in Carrier upgrades, server upgrades, networking optimizations, lending and prioritizing automation efforts and reducing MTR and increasing our availability. Principal contributor of Cloud Hybrid Implementation initiative, optimizing a distributed production environment with over 110 data centers globally and Enterprise Cloud Platforms such as AWS, Azure, Google Cloud, and Alibaba Cloud. Use of deployment automation tools such as Puppet, and Terraform
Network Systems Performance Engineer
Keynote SystemsNetwork Systems Performance Engineer
Jun. 2013 - Oct. 2015My role includes accountability for build out, maintain, and integrating robust automation and processes as part of the new IT Ops culture. This role also ensures mission critical infrastructure deliver the highest levels of availability, performance and security in a rapidly growing, globally expanding infrastructure.
Senior Information Systems Analyst
County of Santa ClaraSenior Information Systems Analyst
Nov. 2006 - Jun. 2013= Managing Core IT infrastructure at the epicenter of Silicon Valley with a network spanning 8 sites connecting County, City offices, supporting over 400 user environment. = Expertise in MS Exchange 2010 HA, Architect and Administration of Cluster DAG, CAS, and HUB Transport environment. = Management of Microsoft Server environments, communication protocols, and Server Management of MS Windows 2008 / 2012. = Design and Administration of Enterprise Symantec Endpoint environment across large geographical boundaries. = Architect and Management of Secure VLANs for cross communications utilizing Enterprise Celestix, Microsoft Forefront, Unified Threat Management process and policies, and integrated Unified Access Gateway technologies. = Expertise with Enterprise WiFi (Aruba, Blue Socket, Ruckus Wireless, Cisco Aeronets) deployments and SIP protocols for directed / authenticated data traffic. = Implementation and Administration of Juniper Networks SA 2500 Security VPN Appliance. Developed departmental Remote Access requirements and policies. = Implementation and Administration of RSA Secure ID two form factor authentication leveraging On-Premise appliance and Soft Authentication tools for ease of use and transparent requirement for users throughout the organization. Leveraging LDAP protocol and AD integration for group policy creations, compliance, and auditing management. = Project Managed all facets and stages of new technology implementations organization wide including NAS - 'Big Data', Disaster Recovery process and policies, Mobile Messaging infrastructure, and Technical writing and supplemental IT documentation. = Proven contributions to IT Tech Planning, Annual IT Budgets and standardization of IT hardware / software infrastructure.

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