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Work Background
integraSoft, Inc.Customer Success Manager
Nov. 2023
Eliza TownshipTownship Clerk
Mar. 2014 - Mar. 2020Eliza IL
FBS SystemsCustomer Success Manager
Aug. 2009 - Jun. 2025Aledo ILI support our farm accounting/managerial accounting software. I assess client data, help them find clerical errors and train them on financial reports. For new clients I install the software, manage security settings and anti virus software to maximize efficiency of our software. I evaluate and diagnose local and network issues pertaining to our software. I test and trouble shoot software as new enhancements are made or issues arise. I am the front line for client communications for questions, concerns and issues pertaining to software or accounting in general.
Grain Processing CorporationCustomer Service
Aug. 2007 - Aug. 2009
Grain Processing CorporationLab technician
Dec. 2003 - Aug. 2007
Carthage Veterinary Service, LTDLab manager
Feb. 2003 - Jan. 2004
AGCO CorporationProduct Coordinator
Jul. 2002 - Feb. 2003
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