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Work Background
OUTsuranceCommercial Insurance Broker
Jan. 2025 - Jul. 2025Bloemfontein, Free State, South Africa• Provided exceptional client service as a Commercial Insurance Broker specializing in short-term insurance needs. • Managed personal and pet insurance policies, ensuring comprehensive coverage for clients. • Developed strong relationships with clients, prioritizing their needs and offering tailored insurance solutions.
Libra Insurance BrokersUnderwriter & Claims Assistant
Mar. 2021 - Feb. 2025Hartswater, Northern Cape, South Africa• Assist in processing insurance claims to ensure timely resolution and maintain accurate records. • Communicate with clients and insurance companies to provide exceptional customer service support. • Developed strong organizational and administrative skills while working in a fast-paced environment.
HardCore Security ServicesSales Representative
Nov. 2019 - Jan. 2020Kimberley, Northern Cape, South Africa• Interacted directly with customers to identify needs and pitch relevant products, ensuring positive experiences. • Cold called prospects and managed warm leads to consistently seek new business opportunities. • Exceeded monthly sales quotas by building and maintaining customer relationships at HardCore Security Services.
Team Data SA T/A Vaalharts PrintersCreative Graphic Designer
May. 2014 - Oct. 2019Hartswater, Northern Cape, South Africa• Designed and printed various materials such as rubber stamps, labels, business cards, and banners using advanced printing machines. • Provided administrative support and acted as a Personal Assistant to the Manager, handling switchboard services and customer liaison. • Managed the printing of NCR books, posters, leaflets, and books, as well as binding and laminating services. • Ensured efficient reception duties and maintained a professional image for Team Data SA T/A Vaalharts Printers.
Hooiland HartswaterAdministrative Clerk
Jan. 2014 - Apr. 2014Hartswater, Northern Cape, South Africa• Provided general administrative support including switchboard services, customer liaison, and reception duties at Hooiland Hartswater. • Managed office administrative tasks and served as a personal assistant to the owner. • Developed strong organizational and communication skills while handling various responsibilities efficiently.
Augrabies BackpackersGeneral Manager
Jul. 2013 - Nov. 2013Augrabies, Northern Cape, South Africa• Conducted check-in and checkout procedures, ensuring smooth guest experiences. • Interacted with guests to provide local and regional information, enhancing their stay. • Responded promptly to emails and assisted with transportation requests. • Recorded and addressed guest concerns promptly, maintaining high satisfaction levels.
Team Data SA (Pty) Ltd t/a Vaalharts PrintersCreative Graphic Designer
Jan. 2013 - Jun. 2013Hartswater, Northern Cape, South AfricaManaged design and printing tasks, provided administrative support, and assisted the Manager in a fast-paced printing company environment. • Designed and printed various materials such as rubber stamps, labels, and business cards using specialized machines. • Provided administrative support and acted as a Personal Assistant to the Manager, handling switchboard services and customer liaison. • Managed the printing of banners, posters, leaflets, books, and other promotional materials, ensuring high-quality output.
Die Wynhuis - KleinplasieWaitress
Dec. 2011 - Dec. 2011Hartswater, Northern Cape, South Africa• Efficiently served customers at Die Wynhuis - Kleinplasie, ensuring a positive dining experience • Processed customer payments accurately and handled payment transactions with professionalism • Checked products for quality to maintain high standards and promptly addressed any customer complaints • Conducted stock taking and cash up to ensure proper inventory management and financial accountability
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