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Work Background
COSENTINOProcess Quality Manager
Nov. 2023Austin, Texas, United StatesMy current Focus: - Restructuring the Industrial Quality Plan for all ten shops, training the local managers and contributors in process improvements and productivity. - Leading process and automation improvement projects in collaboration with IT department and business direction.
COSENTINOOperations Manager
Jan. 2022 - Oct. 2023Austin, Texas Metropolitan AreaWhat I've gained: - Successfully managed three department managers in Austin for our 35-person. Together we've increased the expected profitability by 30% in one year. - Modified customer service and after-sales support system to improve Voice of Customer indicator by 15%
COSENTINOProduction Manager
Apr. 2018 - Feb. 2022Phoenix, Arizona AreaMy toughest challenge with limited resources and higher customer demand during the pandemic. - Led the fabrication process supervising 3 managers and 20 contributors during the pandemic. We've improved the unitary cost by 12% by optimizing resources and completing automation processes. - Developed production-planning procedures using Data Analytics, PowerBi, and advanced Excel, resulting in a 25% increase in local procurement productivity. - Implemented continuous improvement methodologies to increase productivity and production capacity by 20%.
COSENTINOProcess Engineer
Sep. 2015 - Apr. 2018Cantoria, Andalucia, Spain- Coordinated a project to replace raw materials and fabricate under quality standards with over $500K of savings in one year. - Commissioned and deployed standardized operating processes for the newly manufacturing plant, training over 100 employees during my internship year. - Developed and led lean process standards to increase by 15% the changeover efficiency.
Nano Nino S.L.Account Manager
Feb. 2015 - Aug. 2015Alacant y alrededores, EspañaCoordinated operations to launch a real estate tech startup in the US during my internship in Spain. - Created the Customer Success Management training documents and process to support real estate offices to build their own-labeled MLS searching app as a marketing tool. - Built the sales program, hired and trained 4 sales rep interns to start the sales operations.
Procter & GambleProcess Engineer
Jun. 2012 - Dec. 2012Venezuela- Coordinated and successfully executed four cost-saving projects for a beauty-care fabrication product during my internship. - Collaborated with the production team to achieve satisfactory results in the annual corporate quality and safety audits.
AIESECLocal Office - Head of Finance and Legal
Feb. 2012 - Dec. 2012Barquisimeto, Lara. VenezuelaDeveloped the structure of the area and trained new members. - Developed the local committee policies compendium. - Managed revenue to sustain the NGO and fund over 40 members to attend the annual conference.
Mondelēz InternationalUndergraduate Intern
Jan. 2012 - May. 2012Barquisimeto, Lara. VenezuelaDeveloped a continuous improvement project based on Six Sigma methodology to reduce the variation in quality measures along the manufacturing process. Kraft Foods, Barquisimeto Plant. Achievement: increase process reliability by reducing poor-quality manufacturing costs by 8% for the Oreo cookies manufacturing line.
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