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HR
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Thailand
Work Background
Human Resources Business Partner
C.A.T. GroupHuman Resources Business Partner
Jun. 2024NigeriaWhen I joined the team, I saw an opportunity to strengthen our HR practices and develop a people-first culture. I began with a comprehensive HR needs assessment, carefully analyzing our current practices to identify areas for improvement. Thus, we implemented tailored employee development programs for staff at all levels, using LinkedIn Learning, in-house, and external resources. The results were noticeable: higher engagement and more unified growth across the organization. A major milestone was implementing a new HRIS, which transformed our data management and decision-making processes. I led training sessions to ensure our team could fully utilize the system, empowering everyone to leverage it effectively. This transition not only reduced data processing time and improved accuracy but also made insights readily accessible for strategic decisions across the organization. At the same time, I focused on updating job descriptions, standardizing HR policies, and refining our organizational structure, all of which contributed to greater clarity and efficiency I also partnered closely with Group and Area Management to streamline recruitment processes and attract top talent more efficiently. My focus on building positive employee relations and ensuring compliance with labor regulations further strengthened our team, while resolving a quality audit not only boosted our HR process integrity but also reinforced adherence to best practices. Overall, this role taught me the power of proactive, people-centered HR strategies to drive meaningful change.
Talent Officer
C.A.T. GroupTalent Officer
Jan. 2024Lebanon• Successfully led the recruitment process for Group and Area Level Positions across Lebanon, Saudi Arabia, Qatar, United Arab Emirates, and Nigeria • Led multiple recruitment campaigns targeting experienced engineers specializing in different project management functions, site supervision, and fresh engineer programs. • Managed relationships with more than 6 independent recruiters/recruitment agencies to fill various positions across the group • Supported organizational restructuring initiatives that resulted in a more efficient, agile, and effective organizational structure • Developed and implemented a workforce planning process that aligned human resources with the company's strategic goals • Successfully provided accurate and timely manpower information, CVs, analytics, and labor cost data to Business Development and Proposals & Tenders teams, which helped them to win pre-qualifications and tenders. • Drafted and updated Job Descriptions for the Group, ensuring that they were clear, accurate, and aligned with the Group's strategic goals. • Regularly updated organizational structures of Group entities and departments, reflecting changes in business needs and workforce composition. • Designed and implemented policies and procedures related to organizational development and the Code of Ethics, which helped to create a more positive and productive work environment. • Organized and administered various behavioral and technical programs, both in-house and external, which helped develop employees' skills and knowledge at all levels. • Prepared training logistics and materials for various courses, ensuring they were well-organized and effective. • Supported the implementation of the yearly internship program and Career Fairs, which helped to attract and develop new talent • Utilized and executed effective performance management processes and tools that led to improved employee performance and productivity
Talent Acquisition Officer
C.A.T. GroupTalent Acquisition Officer
May. 2022 - Dec. 2023Beirut, Lebanon
Talent Acquisition Officer
Caritas LebanonTalent Acquisition Officer
Oct. 2020 - Apr. 2022Sinn El Fil, Mount Lebanon, LebanonRecruitment: • Planning and implementing company talent acquisition strategy • Developing company’s policy for talent benchmarking, talent assessment and interviewing • Developing and implementing a new recruitment process, while implementing the PSEA toolkit for Safe recruitment process • Conducting sourcing activities to fill open positions • Performing analysis of organizational development and anticipate future employment needs • Managing recruitment and selection processes, review employment applications and background check reports • Suggesting new ideas for improving talent acquisition activities • Researching talent acquisition trends in the staffing industry HR Analytics: • Analysing and presenting data and reports to management • Reviewing employee and candidate data and storing this into appropriate HR Databases • Create a Recruitment and Exit Dashboard to calculate retention, turnover, and other KPI’s Exit Management: • Develop and implement a new Exit Management Process • Conduct exit interviews to get feedback and try to retain employees • Assist in the offboarding process of employees Employee Relations: • Providing Employees with guidance and support on employment and HR policy matters
HR and Admin Officer
UNICEFHR and Admin Officer
Sep. 2019 - Apr. 2020Beirut District, LebanonThe Central Administration of Statistics in Lebanon in collaboration with The United Nations International Children's Emergency Fund launched the Multiple Indicator Cluster Survey
Human Resource and Finance Officer
UNDPHuman Resource and Finance Officer
Jul. 2019 - Sep. 2019Beirut District, LebanonThe Central Administration of Statistics in Lebanon in collaboration with The United Nations Development Programme and Lebanese Palestinian Dialogue Committee launched the Labour Force and Household Living Conditions in Palestinian Camps, which was the second phase of the Survey implementation
Human Resource Officer
International Labour OrganizationHuman Resource Officer
Jun. 2017 - Jun. 2019Beirut Central District, Beirut Governorate, LebanonThe Central Administration of Statistics in Lebanon in collaboration with the International Labour Organization launched the labor force and household conditions survey that was funded by the European Union. Focal Person and monitoring officer of human and financial resources for all survey staff and providing technical, operational, and administrative advice and alternatives as and where needed, my duties were: • Leading on the staff recruitment process, i.e., developing job descriptions and candidate specifications, preparing job adverts, checking application forms, short-listing, interviewing, and selecting candidates. • Financial reporting to senior management and partners. • Validating and Preparing all progress reports and monthly invoices • Overseer of full compliance of Survey implementation processes to UN rules and regulations. • Administering payroll and maintaining employee records. • Following up on progress and implementation of data collection as planned per area/project. • Ensuring data is collected in an accountable manner • Administering and adjusting the division of tasks. • Preparing ToRs, preparing training (RFQs, admin, etc.). • Drafting Work Plans and activity timelines. • Supporting field workers on accountability • Coordinating with partners and project officials. • Providing strategic solutions to problems and challenges faced by survey staff.
Intern
Banque du LibanIntern
Aug. 2016 - Aug. 2016Tripoli District, LebanonExplored the various departments at BDL and became acquainted with the administrative structures responsible for issuing licenses for the establishment of banks, financial institutions and brokerage firms Moreover, I was a leader during the negotiations part of the training where we were divided into different teams to close various kinds of deals. My team and I closed the most deals.
Office Manager
XfitOffice Manager
Nov. 2015 - Feb. 2017Alkoura, Lebanon• Forecasting and managing office finances and client subscriptions. • Preparing annual Income Statements. • Setting monthly class schedules and coordinating same with trainers. • Ensuring that all operations are occurring as per schedule. • Resolving customer complaints. • Developing and executing marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales. • Assisting new members and providing facility tours and consultation.
Assistant Branch Manager
Hallab 1881 GroupAssistant Branch Manager
Mar. 2015 - Oct. 2015Kousba branch north lebanon• Carefully interviewing, selecting, training and supervising staff. • Setting weekly employee schedules. • Handling the processing of all orders with accuracy and timeliness. • Writing detailed reports of branch activities. • Encouraging feedback from customers to implement positive changes within the branch.

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