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Network Power<100 people
Roles
💸100%
Marketing
100%
Business Owner
🧑‍💼100%
C-level Executive
Geos
Work Background
Global Client Services Director
TDCXGlobal Client Services Director
Apr. 2022Barcelona, Catalonia, Spain
Global Operational Excellence Director (Google Sales)
TeleperformanceGlobal Operational Excellence Director (Google Sales)
Oct. 2020 - Mar. 2022Barcelona, Catalonia, Spain
Head of Customer Success & Support (EMEA) Google Ads & Cloud
TeleperformanceHead of Customer Success & Support (EMEA) Google Ads & Cloud
Jul. 2019 - Sep. 2020Barcelona Area, Spain
Head of Acquisition (EMEA) Google Ads
TeleperformanceHead of Acquisition (EMEA) Google Ads
Jul. 2018 - Sep. 2020Barcelona Area, Spain
Head of Vendor Sales (APAC)
GoogleHead of Vendor Sales (APAC)
Oct. 2016 - Jul. 2018Kuala Lumpur, MalaysiaSales operations management, strategy and execution plan by business focus 3 different regions SEA, GRCN and Korea to ensure continuous growth in every market. Sales Coach: Strong collaboration with the L&D team by capturing the knowledge from the quality audits, developing and executing follow up training plan to improve the rep’s quality and skills. Analytical : Visualize, gather information, articulate, analyze and solve complex problems. Awards/Achievement: Highest profitability and productivity Inbound Operation Globally for Q3'17 to Q1'18
Operations Director (APAC) Google Ads
TDCXOperations Director (APAC) Google Ads
Feb. 2011 - Sep. 2016Kuala Lumpur, MalaysiaStarted as a Team Leader, promoted to Assistant manager in 2012 and assigned to the Google campaign in 2013 as Operation Director Operation Director : Kuala Lumpur AdWords ETO Sales Operations Setup. Led more than 11 Asian markets (South East Asia, Greater China & Korea 140 HC, ). Performance Management: Analyzed and presented weekly performance and forecast figures to senior managers and in-country marketing teams. Conducted quarterly analysis and quarterly business reviews, deduced actionable business intelligence, formulated market growth (YoY and QoQ) and improvement plans. Marketing point of contact for vendor sales program. Acted as liaison for 11 different countries and supervised all the acquisition initiatives across 3 APAC regions. Designed and implemented acquisition plans targeting non assigned SMB Agencies (+15% acquisition rate YoY). Awards: Google Innovation Award Q4’15 (For Grow with Google Sequel Initiative), Best Google ETO Vendor Awards for Q2’15.
Executive Sales (Malaysia)
CitiExecutive Sales (Malaysia)
Jan. 2010 - Jan. 2011Kuala Lumpur, MalaysiaConducted inbound and outbound credit card sales calls and consistently exceeded monthly sales targets. Managed leads pipeline to close deals week on week. Counseled customers on available credit card by pre-qualifying their financial standings. Articulated cross-sales/cross referral opportunities. Utilized available training programs to maintain product knowledge.
Sales Manager
AegisSales Manager
Oct. 2007 - Dec. 2009Kuala Lumpur, MalaysiaStarted as sales rep and promoted to team leader in 2 years. Performance and Productivity management - Consistently exceeded team monthly sales performance. People Management - Maintained sales staff retention by recruiting, selecting, orienting, and training employees. Coaching and Training - Grew sales staff work results by counseling and disciplining employees; planning, monitoring, coaching, training and appraising job results. Awards: Top Sales Achiever for year 2008, Top Sales Achiever for year 2007

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