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Work Background
Five Rivers IT Inc.Data Analyst Intern
Feb. 2025 - Apr. 2025United States, New Brunswick• Designed and deployed interactive Power BI dashboards to visualize service ticket KPIs, reducing manual reporting time by 40% and improving SLA monitoring efficiency.
• Identified performance bottlenecks in ticket resolution using DAX and time-based calculations, helping reduce average response time by 18%.
• Cleaned, transformed, and modeled large datasets using SQL and Power Query, streamlining ETL processes and improving data accuracy across reports.
La PrepAdministrative and Bookkeeping Assistant
Sep. 2023Canada, Toronto• Manage daily administrative operations including scheduling, internal
communications, and documentation using Microsoft Outlook and Office tools
while maintaining organized filing systems for invoices, vendor records, and
operational reports.
• Maintain transaction, inventory, and expense records using Excel-based tracking
systems and QuickBooks, ensuring accurate financial documentation and
supporting bookkeeping processes.
• Record supplier invoices, operational expenses, and receipts while assisting
management with basic bookkeeping tasks, payroll coordination, and financial
record preparation for reconciliation.
M.A. Power Technologies Pvt. Ltd.Senior Account Executive
Aug. 2021 - Jan. 2023India, New Delhi• Utilized Excel dashboards, pivot tables, and financial tracking reports to monitor
client billing, revenue performance, and account activity, reducing manual
reporting preparation time by 50%.
• Maintained client invoices, payment records, and accounts receivable
documentation through CRM and internal financial tracking systems, improving
visibility into outstanding balances and billing accuracy.
• Collaborated with finance and operations teams to verify transaction records,
organize financial documentation, and prepare structured revenue and financial
performance reports for management review.
M.A. Power Technologies Pvt. Ltd.Account Executive
Aug. 2019 - Jan. 2023India, New Delhi• Maintained client financial records, invoices, and transaction documentation using
CRM platforms and Excel tracking systems, ensuring accurate record-keeping and
reporting.
• Monitored outstanding invoices and coordinated payment follow-ups with clients, improving collection timelines and supporting accounts receivable management.
• Prepared account summaries, payment tracking reports, and revenue
documentation while organizing financial and administrative records, contributing
to 25% higher client retention and 20% business growth.
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