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United States
Work Background
Kohler Co.Head Agile Coach
Mar. 2023 - Dec. 2024United States, SomervilleEmpowered a startup team of engineers and managers by instilling agile principles, which led to the successful deployment of a microgrid monitoring application in under six months. I facilitated stakeholder meetings to align project objectives and ensure consistent progress tracking. By proactively removing obstacles and minimizing distractions, I enhanced team productivity and focus. Additionally, I established key performance goals that delivered significant time-to-market acceleration and cost savings.
Milliken & CompanyEnterprise Agile Consultant
Mar. 2022 - Mar. 2023Spartanburg, South Carolina, United StatesImplemented targeted strategies that led to a reduction in interruptions and impediments across three concurrent projects within two months. These efforts contributed to a 50% increase in customer satisfaction and a 10% boost in the capacity to support additional customers. I also evaluated internal systems and developed training initiatives for over 15 team members to mitigate ongoing risks, which simultaneously increased the probability of successful delivery by 50%. Additionally, I orchestrated comprehensive training sessions on newly adopted technologies, resulting in fewer support tickets, streamlined workflows, and an improved overall user experience during implementation phases.
LiquidXDirector Agile Delivery
Dec. 2020 - Mar. 2022Boston, Massachusetts, United StatesLed the development and execution of enterprise-wide product development efforts, working directly under the CTO to drive successful implementation, mitigate risks, and ensure alignment with overall business objectives. I developed in-depth reports that provided actionable insights into project performance metrics, which informed strategic decision-making and supported the justification for hiring five additional developers. To maintain clarity and coordination, I also designed and managed a comprehensive stakeholder communication plan, ensuring transparent, timely, and effective information exchange across all organizational levels.
IntralinksLead Agile Coach
Jun. 2019 - Dec. 2020Waltham, MACoached three Agile Coaches and five Scrum Masters in servant leadership concepts, leading to a higher success rate in the adoption of improved or new processes. I collaborated with Product Owners to define user stories and prioritize backlogs, ensuring alignment with business goals. Additionally, I worked closely with developers to establish standards for new features, which resulted in higher quality sprint deliverables.
ImprivataDelivery Manager
Oct. 2015 - Jun. 2019Lexington, MassachusettsCultivated and expanded a diverse global team consisting of five Scrum Masters and Agile Coaches, three Product Owners, and 25 developers across two continents, enhancing cross-functional collaboration that directly improved project delivery timelines. I guided efforts to build a cohesive community among remote teams, which led to increased morale and overall project momentum. Additionally, I coached stakeholders on their roles and responsibilities within the Scrum framework, helping them understand how to best support the team's success.
DrägerSoftware Program Manager
Jan. 2012 - Sep. 2015Andover, MADelivered critical updates to the IACS and V500 medical devices, ensuring patient safety and increasing clinician satisfaction. I partnered with executive leadership and key stakeholders to provide strategic insights and data-driven recommendations that led to a 10% decrease in product development cycle time. Additionally, I conducted internal audits of both new and legacy processes to ensure compliance with established regulatory requirements.
Bose CorporationLead Scrum Master
Jan. 2008 - Jan. 2012• Led self-organizing teams at Bose Corporation, fostering high performance through servant leadership and mentoring.
• Encouraged continuous improvement of products and processes, upholding agile values and principles.
• Facilitated company-wide development processes, driving efficiency and collaboration.
Bose CorporationScrum Master
Feb. 2006 - Jan. 2008Framingham, Massachusetts, United States• Led stand-up meetings with cross-functional teams to review project status and troubleshoot issues using agile principles.
• Supported teams in determining resource allocations to maintain agile practices and ensure smooth project delivery.
• Facilitated learning and development among employees through individual and team coaching sessions.
Bose CorporationSoftware Quality Engineer
Apr. 2005 - Feb. 2006• Implemented automated testing frameworks to improve accuracy and reduce manual effort in QA cycles.
• Conducted root cause analysis investigations to quickly identify underlying causes of reported incidents.
• Analyzed engineering metrics to identify areas of improvement within the department.
• Reviewed code changes to ensure standards for performance, scalability, security, and maintainability were met.
State StreetSummer Intern
Jan. 1998 - Jan. 2000
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