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Work Background
CoinstarScrum Master II
Aug. 2023
Allvue SystemsSenior Scrum Master
Jan. 2018 - Apr. 2023San Diego, California, United StatesCoached 3 cross-functional software engineering scrum teams across North America, the UK, Ukraine, and Poland to higher levels of performance delivery, ensuring adherence to the Scrum framework Maintained Team Velocity sprint over sprint, while also entertaining high-priority client requests and support issues Facilitated discussions, decision-making, and conflict resolution Guided teams to deliver high-value increments that meet the Definition of Done Promoted Agile methods and processes coaching multiple Product Owners through complex problem-solving and solution strategies Owned 50+ issues and managed risks to resolution, protecting team efficiency Improved practices used to support the Product Owners in finding improved techniques for effective Product Goal definition and Product Backlog management Ensured high-level backlog health and grooming; user stories were 100% ordered and well-defined, meeting the definition of ready for teams
Allvue SystemsProject Manager II
Jan. 2018 - Jun. 2021San Diego, California, United StatesManage projects for the Development, Automation and QA, and TechOps teams within the company Review and analyze existing project risks and action items; identify solutions Manage and engage local and remote project teams while executing on 3‐5 projects concurrently Maintain schedules and ensure timelines are met
Black Mountain SystemsQuality Assurance Lead
Oct. 2012 - Jan. 2018San Diego, California, United StatesTrain and mentor QA Analysts and off-shore Consultants to lead Regression cycles across multiple products Design, write, maintain & execute functional and performance tests for software applications Provide assistance with software installations, upgrades, and training for clients Gather, analyze, document, and test client requirements for unique business scenarios that differ across businesses and clients
Black Mountain SystemsOffice Manager
Dec. 2011 - Oct. 2012San Diego, California, United StatesDeveloped in-depth knowledge of company’s complex fintech software applications, which enabled knowledge and growth as an effective QA Lead, Project Manager and Scrum Master
Network Services CorpSales Operations Assistant
Jan. 2011 - Dec. 2011Encinitas, California, United States
Syntron Bioresearch, Inc.Marketing Assistant
Mar. 2010 - Nov. 2010Carlsbad, California, United States
DC ShoesProduction Assistant
Jun. 2007 - Aug. 2008Vista, California, United States
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