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Work Background
FEMAEmergency Management Specialist
Dec. 2023 - May. 2024NPSC
FEMAManufactured Housing Support Specialist
May. 2022 - Aug. 2022Where ever disaster strikes• Onsite liaison between Individual Assistance Program and Logistics field staff for manufactured structures used in FEMA’s housing program • Physically locate and inspect structures providing follow-up reports for status of manufactured homes and travel trailers • Review disaster-specific contract for Statement of Work and Quality Assurance Surveillance Plan to stay current with all updates • Monitor contractors for placement and removal of structures in accordance to maintain safety and soundness of structures used by disaster survivors who have lost their homes • Ensure adherence of contract to applicable policies and regulations per 48 CFR, FAR. • Provide daily reports regarding the processes leading to placement and locations of manufactured homes and travel trailers. Tasks include utility, correct placement, utility connections and placement of essential home contents for habitation • Aid and support related to relevant laws, regulations, policies, and precedence affecting FEMA’s Logistics Direct Housing Program.
FEMACOVID Testing Point of Contact
Oct. 2021 - Apr. 2022Denton, Texas, United States• Greet staff and visitors. • Complete COVID-19 screening with all individuals entering the building. Providing self-test as necessary. • Ensuring all individuals entering the building are wearing masks or providing one if needed.
FEMAData Entry Team Lead
Mar. 2021 - Jul. 2021Charlotte, North Carolina, United States•Held intricate role in leading team in accurately documenting and archiving vaccination records. • Responsible for the daily management of a data-entry team, to include motivating, recognizing, rewarding, coaching, counseling, training, and problem solving. • Empower team members to be the data and analytical leads on projects across the group • Assist with training and development of Data Entry Specialist and Local Hires • Following federal regulations, archive records via database and paper archiving systems. • Identify ways to eliminate or reduce barriers, promote teambuilding. and improving business practices
Envoy AirOperations Planning Specialist
Apr. 2019 - Aug. 2020DFW Terminal A• Preparing weight and balance sheets for each flight prior to departure • Making calculations based on aircraft load of passengers, baggage and fuel • Make corresponding entries in SABRE system so all departments will be aware • Reset and or update corrections to scheduled departure flights • Coordinating cabin – lavatory cleaning, catering, fuel and any other flight needs
FEMAManufactured Housing Support Specialist
Aug. 2018 - Sep. 2019• Served as administrative support for the GSA Sales Lead for DR-4332-TX recovery mission • Performed inspections, viewings and pickups of Recreational Vehicles and Manufactured Housing Units • Managed daily reports, files, emails, and responded to phone calls concerning dispositioned units sold on the GSA Auctions website • Created, maintained and prepared shipment of archive files for headquarters for each unit sold on GSA Auctions
FEMAEmergency Management Specialist
Nov. 2017 - Aug. 2018Denton, Texas, United States• Serve as the primary point of contact for persons inquiring about disaster assistance • Obtained data from disaster survivors to facilitate timely access to a full range of programs and services to maximize their recovery. • Conduct Pre Placement Interviews via HOMES system to determine if there is an unmet housing need for the survivor. • Answer calls and questions regarding eligibility of the various programs available.
Expedia, Inc.Data Process Specialist
Sep. 2016 - Jun. 2017Dallas/Fort Worth Area
Expedia, Inc.Lodging Support Specialist II
May. 2016 - Sep. 2016Dallas/Fort Worth Area
Centrada SolutionsI.T Project Manager
Sep. 2010 - Mar. 2015Irving, TX• Plan, execute, and finalize projects according to strict deadlines and within budget • Acquire resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. • Direct the activities of project support staff and sub-contractors and responsible for ensuring appropriate resources are allocated and maintained to facilitate the successful and completion of the project. • Reviewed and revised contract renewals – provided recommendations based on customer needs. • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion • Proactively manage changes in project scope, identify potential crises and devise contingency plans.
Ristken Software ServicesAccount Manager
Jan. 2009 - Sep. 2011Addison, TX• Serviced Multiple vehicle dealership accounts • Assisted with software installs and products setups • Maintained Excellent Customer relationships with Regional and District Managers • Installed new software and establish access rights and security • Provided users with applications software, computer hardware and peripheral equipment training • Served as the voice of Ristken. I was the voice Representatives heard when doing the online training.
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