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Work Background
Ambassador Business Consulting LLCOwner/Operator
Apr. 2023 - Mar. 2025I specialize in revitalizing brands through immersive storytelling and unified visual strategies. My work consistently drives client engagement, with proven increases of up to 75% through compelling creative packages. I'm adept at delivering logos, taglines, web copy, and campaigns that resonate with clarity and soul, ensuring every brand message is both impactful and authentic. My consulting approach focuses on a holistic transformation for businesses: Brand Identity & Standards: Guiding small businesses to create a distinct identity and establish comprehensive brand standards. Operational & Customer Experience Enhancement: Overhauling business practices to significantly increase customer satisfaction scores and boost employee retention. Strategic Documentation: Developing cohesive operating manuals for various departments including Operations, Marketing, Finance, and Sales. Brand & Sales Alignment: Aligning branding initiatives and sales strategies directly with core client goals for maximum impact. Marketing & Communications Toolkit: Creating essential marketing collateral templates, copywriting templates for radio and television, and comprehensive checklists of social media ideas for promotions and and advertising. Custom Brand Assets: Delivering personalized and client-specific logos, taglines, style guides, operational and procedural manuals, merchandise, and uniform designs. Brand Strategy Implementation: Developing, enforcing, and implementing robust brand strategies that elevate brand awareness by optimizing internal policies and maintaining responsiveness to market demands.
Joe Mama's House a Unique Boutique (Joe Mama's LLC)Owner
May. 2022 - May. 2023Joe Mama's House is what you'd call a Unique Boutique. (Joe Mama says) "You'll find'er full-a interesting and BEE-U-TEA-FULL items that are Antiques or all original art from a local. Things here are Refurbished or Repurposed. They is Original, Rare, Vintage, Quirky and sometimes Redesigned. Ya'll can find Furniture, Home DAY-CORE, Gifts for all kinda event,, Jewelry, Apparel & Souvenirs.. If what you wantin is "that awesome thing that no-one else has" then Git on ova to Joe Mama's!" Like their ads read, "If it's interesting, It's at Joe Mama's House".
Nu2u DesignsOwner/ Designer
Apr. 2019 - May. 2024Creating beautiful furniture out of once disgarded items.
FreelanceFreelance Graphic Designer, Illustrator & Self-Help Author
Jan. 2019 - Jul. 2025As a Freelance Graphic Designer, Illustrator, and Self-Help Author, I possess a diverse set of skills that enable me to create compelling visual content and inspire others through written words. My expertise in graphic design allows me to produce innovative designs, logos, and visual concepts using advanced software, meeting the aesthetic and functional needs of various clients. As an illustrator, my artistic talents shine through in the creation of original artwork, combining traditional techniques with digital tools to communicate ideas effectively and captivate audiences. My role as a Self-Help Author involves crafting insightful books that empower readers to overcome challenges and improve their lives, drawing on personal experiences and research to offer practical advice and strategies. In this multifaceted career, I manage projects from conception to completion, ensuring high-quality outcomes while adhering to deadlines and client specifications. My ability to communicate clearly, negotiate contracts, and market my services is paramount to my success as an independent professional.
Hampton by HiltonInterim General Manager
Jul. 2017 - Nov. 2018Trained my managers in employee retention programs and practices. Detailing education and development of quality team members- to build human capital. Focusing on training and evaluating performance. Maximizing efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems. Handled guest complaints and offered complimentary services to achieve high guest satisfaction rates. Oversaw the establishment of internal databases and record management systems to enhance accuracy and integrity of all documentation and data. Including overhauling existing technical systems through execution of system upgrades Created much of the marketing materials used locally and help with the copywriting for national ads including all the marketing emails to past guests and future groups. Staying within corporate and franchise brand standards
Branson Lakes Area Lodging AssociationPresident (1yr), VP (2yr)
Feb. 2012 - Dec. 2017
Holiday Inn Express & Suites - Branson & Osage BeachDirector of Sales and Marketing
Feb. 2010 - Jul. 2017Marketing, Public Relations, Group Sales, Guest Relations, Internet Marketing, etc. Increased group sales by 60 % in first year by performing competitive analyses and adjusting sales and marketing strategies accordingly. Created and expanded sales presentations to new and existing customers increasing net sales revenue by 35%. Cultivated and maintained strategic alliances with key partners and vendors. Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Branson Tourism CenterSales
Jan. 2007 - Jan. 2009Entertainment Sales
Epique Entertainment, Inc.President / Creative Director
Aug. 2000 - Dec. 2019Produced and directed 100+ high-impact live shows across U.S. casinos and international venues. Led full-spectrum creative and logistical execution—from concept to curtain call. Built powerhouse teams and unforgettable brand experiences that left lasting impressions.
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