Hermitage GastroenterologyMedical Assistant
Aug. 2021 - Jul. 2022Hermitage, Pennsylvania, United States-Opening office side -Making coffee -Stocking coffee station/area with cups, sugar, creamer, stirrers, and making sure area was clean and presentable -Stocking waiting room and patient rooms with bibles and daily breads -Checking patients in; verifying patient information, collecting any copays, gathering information such as recent labs, imaging, etc. -Answering phones; directing calls to the appropriate area and/or taking messages from the patient to get to the doctor's -Medication prior authorization via cover my meds -Checking doctors out tray/messages returned to patients -Scheduling patients for visits/procedures -Calling new referrals to get scheduled with consultation -Checking fax machine for incoming messages -Sending faxes to appropriate destination -Check out; giving patients procedure instructions, answering questions regarding procedures, giving patients prescriptions, sending in/calling in prescriptions, giving patient information on any imaging ordered -Cleaning work areas; Vacuuming office weekly, taking trash out to the garbage, cleaning bathrooms for patients, cleaning waiting room at end of day, sanitation of areas. -Balancing day sheet; making sure envelopes add up at the end of day, sending all information to the billing department -Filing paper charts and loose papers into charts -EMR; putting information into the system at the end of the day, scanning in any documents/papers new to the chart, sending copies of visit summary to the family doctor -Stocking all papers/instructions used throughout the day -Prioritize messages for doctors to answer most important first -Closing office at the end of the day -Recovery after procedures