Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
MonsterSenior Enterprise Apps Business Analyst (Remote, Global)
Apr. 2008Bordeaux et périphérieLead end-to-end product lifecycle for CRM applications (Salesforce, Zuora), driving continuous improvements aligned with company roadmap and stakeholder priorities. Collaborate with cross-functional teams to gather, prioritize, and document requirements in JIRA user stories; manage backlog grooming and sprint planning with development squads. Coordinate and oversee feature implementation, including smoke and regression testing, user acceptance testing (UAT), and production deployment, ensuring seamless releases. Support data-driven decision making by providing effort estimates (LOE) and feasibility analysis for large-scale application changes impacting business goals. Facilitate cross-functional workshops, demos, and stakeholder walkthroughs to align expectations and secure buy-in on product increments. Provide first- and second-line user support, troubleshooting system issues and liaising with development for bug resolution, balancing sustaining support with release schedules. Develop comprehensive functional and user documentation. Key skills: Agile product ownership, backlog management, stakeholder engagement, Salesforce & Conga CPQ, Zuora billing integrations, JIRA, cross-functional collaboration.
MonsterSales Enablement Manager - Global
Jan. 2005 - Mar. 2008Madrid, Communauté de Madrid, EspagneDeveloped and delivered global onboarding, training, and enablement programs to support sales teams in mastering products, processes, and tools. Collaborated with Sales Leadership to identify performance gaps and deploy targeted learning paths and sales readiness initiatives. Partnered with Product, Marketing, and CRM teams to maintain effective playbooks, collateral, and messaging aligned with evolving business goals. Led the global rollout and adoption of new tools and platforms (Salesforce, CPQ, LMS), ensuring alignment with sales workflows and user needs.
MonsterSales Operation Manager - Europe
Jan. 2003 - Jan. 2005Marseille, Provence-Alpes-Côte d’Azur, FranceDelivered data-driven improvements to sales processes across multiple European markets by partnering closely with training, reporting, and leadership teams. Produced high-level reporting and pipeline analysis for executive leadership across all EU country operations. Represented Sales and Service teams during strategic leadership calls—surfacing frontline feedback to influence decisions and process improvements.
MonsterGlobal Business Systems Trainer
Jan. 2002 - Jun. 2003Glasgow, Écosse, Royaume-UniGlobal Business Systems Trainer Monster — Glasgow, UK | Jan 2004 – June 2010 Assessed training needs by analyzing user support requests and collaborating with functional leads to identify skill gaps and process improvements. Designed and developed multi-lingual training content (English, French, Spanish), coordinating with internal teams and external vendors for translations into additional languages. Delivered user training on Salesforce, Power BI, and Microsoft Office Suite through a mix of live sessions, video tutorials, and online materials accessible globally. Focused training on functional best practices and optimized business processes to improve operational efficiency and user adoption worldwide. Maintained and updated training resources on the intranet, ensuring content was current, engaging, and aligned with evolving system capabilities. Key skills: Training needs analysis, multi-lingual content development, user adoption strategies, Salesforce training, cross-cultural communication.
Intch is a Professional Networking App for the Future of WorkSee more people like MARIE LAURE (ML) on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1026939 people
15
Frontend Developer
15
Help Desk Specialist @ Huntington Ingalls Industries, Inc.
15
Director, Technology Programs
130585 people
21
IT Manager | COO @ Refipampa
15
Co-Founder @ Clarion Global
32
Devops Engineer @ JCDA IT Consulting