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Work Background
Third Party Risk Manager
The Inland Real Estate Group of Companies, Inc.Third Party Risk Manager
Nov. 2022
Vendor Management Assistant
The Inland Real Estate Group of Companies, Inc.Vendor Management Assistant
Nov. 2022
Front Office Coordinator
Premier Physical TherapyFront Office Coordinator
Jun. 2021 - Nov. 2022Joliet, Illinois, United StatesWelcoming patients into the office, scheduling patients appointments, assisting patients in the gym with equipment.
Third Party Risk Management
BMO Harris Bank N.AThird Party Risk Management
Aug. 2014 - Oct. 2020Chicago*Provides expert advisory services and guidance to the business using a risk based approach to optimize supplier performance and enable consistent and efficient management according to business criticality and assessed level of risk. *Provide independent oversight in the management of risk and minimize losses through monitoring and controlling various reports and taking appropriate action, ensuring compliance requirements, audits and verification's are completed
Vendor Manager
BMO Harris BankVendor Manager
Sep. 2012 - Aug. 2014Chicago, ILManaging a supplier based used for commercial loans that are in distressed. Monitoring supplier performance, reporting and resolving issues.
Real Estate Portfolio Analyst
BMO Harris Bank NAReal Estate Portfolio Analyst
Jul. 2010 - Aug. 2012Chicago
Real Estate Portfolio Analyst
Harris NAReal Estate Portfolio Analyst
Jul. 2010 - Aug. 2014Maintain OREO reporting database, One View Tracker" for accuracy and completeness. Assist in turnover of property to OREO group, gathering supporting documentation and important details to help dispose of the property. Help manage the sales coordination of the property, gathering signatures and sending to appropriate attorney/title company for closings. Responsible for paying and tracking all expenses for each property. Liaison with operations staff, accounting and finance to help coordinate the needs and interactions between the workout and OREO groups and bank systems and procedures. Monitor and update status of insurance, tax payments,tax appeals and ordering annual appraisals and other key processes.
Operations Specialist
Harris NAOperations Specialist
Jul. 2006 - Jul. 2010assisting account managers in day to day processes managing their troubled loan portfolio.
Operations Specialist II
Harris NOperations Specialist II
Jul. 2006 - Jul. 2010Daily processing of overdrafts for my portfolio Supporting the relationship managers with day to day functions (processing payments, booking loan renewals, researching issues to resolve quickly) Gathering reportable data and compiling information for management review. Supporting entire department, answering complex questions and issues. Manage a small group of operations staff, overseeing their day to day responsibilities, getting involved in complex transactions to resolve. Acting as a point person for issues and will escalate as needed. Assisting relationship managers in completing 959 reports, FASB's, and other reports needed by management. Actively involved in refreshing and implementing procedures. Actively involved in handling the OREO reports and foreclosure summaries, acted as a liaison with other departments involved (Finance, loan accounting) in handling processing of OREO transactions.; Personal Banker Open and close all types of accounts, (i.e. checking, savings, CD's, IRA's) Perform account maintenance Insure all directives and procedures have been followed Collecting necessary identifying information on all account holders Handle all aspects of loan process from beginning to end. Cross-sell various bank products and services Handle loan maintenance based on consumer feedback Perform other duties include ordering checks, ATM cards, and research items as needed
Customer Service Representative
Harris Bank Joliet (First National Bank of Joliet)Customer Service Representative
Jul. 1999 - Mar. 2002Promoted from Teller to Customer Service Representative in just a year and a half Assisted customers with various account activities including opening accounts (personal/business), CD's/IRA accounts and closing accounts out. Provided customer service by answering customers' questions about their accounts, and tailoring these accounts to fit their needs.
Cashier/Stocker
MC SportsCashier/Stocker
Aug. 1998 - Jul. 1999Handled customer's money and performed register duties. Answered the telephone, resolved customer issues, stocked inventory, cleaned the facility, and audited other employee's drawers.
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