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Work Background
Frenchie Kisses Nonprofit OrganizationFounder and Director
Mar. 2025United StatesPresident and founder of Frenchie Kisses Nonprofit Organization. At Frenchie Kisses, our mission is to bring comfort, companionship, and joy to those who need it most. Through heartwarming visits with our affectionate French Bulldogs, we provide emotional support to children, the elderly, individuals with disabilities, and those facing illness in our community.
Beyond visits, we also connect qualified individuals and families with loving Frenchies as emotional support animals, ensuring they receive the unwavering companionship and comfort they deserve. Our goal is to uplift lives, promote well-being, and create meaningful bonds—one paw at a time.
Jessica Whitfield LLCEvent Coordinator
Mar. 2020Las Vegas, Nevada, United StatesLead and Assist in the coordination of private events throughout Las Vegas.
OHLCustomer Service Representative
Nov. 2013 - Jan. 2020Riverside, CaliforniaEnsure the success of daily operations including receiving inbound product orders and distributing them to operations according to priority, audit products and facility to ensure quality products and working environment, maintain safety standards throughout trainings and audits, train new employees and maintain standards with existing employees, ensure products and orders are shipped and received in a timely manner, meet deadlines, orchestrate staffing, maintain overtime hours, and manage Specail projects.
Home HealthHome Based Collection Agency
Jan. 2012 - Jan. 2018-Contacts customers -Files and sorts documents, receipts
-Maintains fax machine, sends faxes and retrieves incoming faxes
-Enters information using applications including MS Word and Excel
-Performs routine administration, system copies, and upgrades
-Makes arrangement for payment installments with customers
UPSWarehouse Supervisor
Oct. 2008 - Sep. 2012-Familiarize with company payroll system and pay codes
-Organize employee schedules
-Train, certify, and recertify employees in latest package handling techniques
-Certify and recertify employees in safety techniques and guidelines
-Prepare work stations prior to the upcoming shift
-Order labels and load charts to ensure proper bagging of packages during the shift
-File employee progress reports and apply proper disciplinary actions leading up to and including termination of employment
-Track customer orders through UPS computer tracking system
-Conduct meetings between company personnel, union workers, and union representatives
-Communicate the job requirements to the employees
-Ensure products are shipped, tracked, and delivered on schedule
-Familiarized with company hand-held scanning device
-Assisted in sorting various multiple size shipping related packages.
-Constant Lifting (up to 120 pounds)
-Handled hazardous chemicals packages
-Successfully organized packages to be placed in trucks -Assisted company with training new hires with safety and company procedures
-Successfully became familiar with and utilized company zip code system.
-Tracks incoming and outgoing packages throughout the shipping process -Scanned, bagged, and prepared small packages for transport -Began training for surpervisory position -Assisted with preparation of work area before sort time
-Successfully organized packages to be placed on delivery vehicles and aircraft containers
Payless ShoeSourceCustomer Service Representative
Dec. 2007 - Jan. 2009-Receive and display store products
-Maintain store appearance at all times
-Supervise and assist in training new associates
-Provide customer service in person and over the phone
-Complete and send out customized orders
-Track inventory, sales, and daily profit
-Open and close the store
-Proceed in shared labor program to assist in other stores understaffing
-Assist in processing timesheets
-Ensure customers full understanding of current and upcoming promotions
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