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Work Background
New Direction SchoolManaging Real Estate Instructor
Jun. 2018Newark, New Jersey, United States• Developed and delivered state-regulated courses to over 800 students, achieving a 78% pass rate. • Introduced innovative teaching methods, resulting in a 30% increase in student engagement. • Collaborated with a team of 3 instructors to ensure curriculum consistency and quality. • Provided empathetic support to students facing challenges, tailoring solutions to individual needs.
New Direction RealtyManaging Realtor
Feb. 2018Newark, New Jersey, United States• Assisted over 200 clients in property transactions, maintaining a 98% satisfaction rate. • Implemented a digital system that streamlined operations, reducing processing time by 40%. • Organized monthly training sessions, enhancing team productivity by 25%. • Addressed customer concerns with patience and understanding, ensuring a seamless experience.
New Direction InsuranceManaging Insurance Producer
Oct. 2017Newark, New Jersey, United States• Successfully onboarded 1,000+ clients, focusing on personalized insurance solutions. • Led a team of 8 agents, achieving a 6% growth in sales year-over-year. • Introduced a customer feedback system, resulting in a 15% improvement in service quality.
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