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Work Background
West MonroeSenior Consultant
Jun. 2022 - Jul. 2024Washington, United StatesAs a Senior Consultant, I’ve had the privilege of collaborating with an incredible roster of clients; CSAA, Nike, Kaiser Permanente, Merck Animal Health, Micron, Hard Rock, Moss Adams, the City of Seattle, MultiCare, and more, delivering tailored change management solutions that align with their unique needs and goals. Whether conducting deep-dive research, analyzing complex data, or synthesizing insights, I thrive on crafting client-specific recommendations that drive real impact. Presenting these solutions is another highlight, whether through comprehensive reports, dynamic presentations, or detailed implementation plans, I have a unique skill of turning complex ideas into consumable initiatives. One of my proudest contributions has been playing a key role in a global data transformation initiative for the world’s leading animal health company. This effort spanned nine countries, where we conducted stakeholder analyses, maturity assessments, and use case development to bridge leadership alignment gaps and establish a scalable, iterative roadmap for treating data as a critical asset. In another highlight, I launched a "Rounding with Workday" podcast series, a bi-weekly platform featuring executive leadership team (ELT) speakers. This initiative, supported by video content, created a consistent messaging framework and an accessible repository of Workday insights for employees at all levels. Every project, conversation, and initiative reinforce my belief in the power of collaboration and strategy to drive meaningful change.
71 & Change, IncConsultant
Jun. 2018 - Jun. 2022Greater Seattle AreaEvery day, I immerse myself in crafting and refining change management strategies that drive meaningful transitions and align seamlessly with organizational goals. My role is all about connecting with people—engaging stakeholders, addressing their concerns, and ensuring consistent, transparent communication that builds trust and clarity throughout the change journey. One of my key focuses is developing messaging that resonates. Whether speaking to employees or leadership, I aim to foster understanding and alignment around the "why" behind every change initiative. Training and coaching are also central to my work; equipping individuals and teams with the tools they need to embrace change confidently and succeed in their roles. A standout moment in my journey was leading the cultural transformation for a national insurance provider. Through strategic alignment and activation of a new Strategy & Culture Framework, I empowered over 500 people managers to become champions of change. The results, a remarkable 94% employee support rate for the new direction and 83% optimism in the company’s long-term goals. These achievements underscore the impact of thoughtful, people-centered change management—and it’s a privilege to contribute to such transformative outcomes.
MainVue HomesNational Marketing & Merchandising Manager
Dec. 2013 - Apr. 2017Bellevue, WaLeading U.S. marketing for Henley Properties Group, a global leader in residential design and construction, has been a dynamic journey. With operations in Japan, Australia, and the U.S., building 10,000+ homes annually, I’ve driven brand growth and engagement through strategic initiatives. I led the National Marketing and Merchandising department, reporting directly to the President. I spearheaded the brand expansion from Seattle, WA to Dallas, TX with a launch of 22 storefronts. The Dallas launch campaign I directed drove 20% of annual sales and 36% of leads within its first month. Managing social media for platforms like Facebook, Instagram, LinkedIn, and Pinterest, I achieved a 32% increase in website users and 10,000+ new Facebook followers in one year, making social media our second-largest referral source. Additionally, I introduced digital advertising initiatives like Google PPC, Zillow, and geo-fencing to align with acquisition goals.
MainVue HomesMarketing Service Manager
May. 2013 - Dec. 2013Bellevue, WA
MainVue HomesMarketing Service Coordinator
Jan. 2013 - May. 2013Bellevue, WA
Intellectual VenturesCorporate Communications Specialist
Aug. 2011 - Aug. 2012Bellevue , Washington
Event Consultant / PR SpecialistEvent Coordinator / Public Relations
Jul. 2010 - Aug. 2011
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