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Work Background
Several specialistsIndependent Medical Transcriptionist - various specialists
Jun. 2005George, Western Cape, South AfricaI am a self-employed medical transcriptionist with over 19 years of experience providing accurate and confidential transcription services to private medical specialists. Since 2005, I’ve worked consistently with a range of doctors — including gynaecologists, physicians, ENT specialists, and an orthopaedic surgeon — transcribing clinical notes, consultation reports, and surgical summaries from audio recordings and Microsoft Word documents. I specialise in producing clear, well-formatted medical documents with a strong understanding of medical terminology across multiple disciplines. My work is known for its accuracy, fast turnaround, and strict confidentiality. I’ve built trusted, long-term working relationships through reliability, attention to detail, and professionalism — and I take pride in helping doctors deliver excellent patient care through well-documented records. I’m proficient in transcription and office software including Express Scribe, Olympus DSS Player, Microsoft Word, and Microsoft Excel, which I use to manage and deliver high-quality documents efficiently. Over the years I have worked for the following doctors/ specialists:
- Dr W van Vuuren (physician) - Dr R van Rensburg (physician)
- Dr A Beetge (physician)
- Dr S Hardcastle (physician)
- Dr I Immink (physician)
- Dr P Hamilton (ENT specialist)
- Dr H Bester (orthopaedic surgeon) - Dr FV van der Merwe (gynaecologist)
Dr FV van der Merwe Inc.Medical Office Assistant - Obstetrics & Gynecology
Apr. 2004George, Western Cape, South AfricaServed as the first point of contact for patients by answering calls, scheduling appointments, and welcoming clients in a professional and compassionate manner. Managed the day-to-day administrative operations, including patient records, data entry, booking theatre lists for theatre procedures and general correspondence. Transcribed medical notes and consultation dictations accurately and confidentially. Handled patient queries, appointment coordination, and follow-ups to ensure smooth clinic operations. Assisted with basic clinical support tasks, including the cleaning and sterilisation of medical instruments. Ensured patient confidentiality in compliance with healthcare regulations and clinic standards. Acted as liaison between patients and medical staff, addressing questions and coordinating care where needed. Oversaw procurement and inventory of clinic and office supplies, including medical items (e.g. ultrasound gel, gloves, condoms) and general supplies (e.g. coffee, milk). Took responsibility for personal assistant tasks including running errands, collecting mail, paying bills at the bank, managing small logistics (e.g. bicycle repairs), and organising personal gestures (e.g. birthday flowers).
Stellenbosch UniversityLibrary Assistant
Jul. 1997 - Dec. 1999Stellenbosch, Western Cape, South AfricaAssisted library patrons with locating books, using the card catalogue system, and navigating library resources. Issued and returned books using manual or early digital systems; managed overdue notices and fines. Shelved books and maintained organized collections across various sections of the library. Supported librarians in cataloguing new materials and maintaining record accuracy.
Helped students and researchers find information, often guiding them through encyclopedias, journals, and microfiche systems. Worked at the inter-library loan department. Contributed to a quiet and welcoming environment, answering general inquiries and assisting with community programs or reading groups when needed.
Morgenhof Wine EstateSales Consultant & Tasting Room Assistant
Sep. 1996 - Jun. 1997Stellenbosch, Western Cape, South AfricaAssisted customers in the estate’s wine shop, providing knowledgeable guidance on wine selection and promoting merchandise and wine sales. Conducted engaging wine tastings for local and international visitors, sharing detailed information about the wines, varietals, and production processes. Represented the estate at private and public events, including weddings and corporate functions, ensuring a professional and welcoming guest experience. Handled point-of-sale transactions, restocked shelves, and maintained a clean, inviting retail environment. Developed strong customer service and communication skills, contributing to the estate’s reputation for excellence in hospitality and wine tourism.
Private FamilyAu Pair
Sep. 1995 - Jan. 1996Zurich, SwitzerlandChild Care, light house work
Comar International CorpSecretary
Apr. 1993 - Aug. 1995Stellenbosch, Western Cape, South AfricaReception duties, general administration duties, customer service, buying of raw materials, general secretarial duties
Porterville pharmacy & Myra's Health and Beauty ClinicHealth and Skin Care Therapist
Feb. 1991 - Dec. 1991Porterville, Western Cape, South AfricaCustomer service, sales and marketing of beauty products and skin care treatments.
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