Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
EVERFIImplementation Manager
Jul. 2018 - Feb. 2021Utah, Wyoming, South Dakota As a School Manager at EVERFI, I was responsible for driving the implementation and success of digital learning solutions across K-12 institutions within the states of Utah, Wyoming, and South Dakota. My role involves managing educational partnerships, stakeholder relationships, ensuring seamless integration of EVERFI’s programs into school curricula, and supporting educators in leveraging our resources to enhance student learning outcomes. Key Responsibilities: Program Implementation: Oversee the deployment of educational programs, ensuring alignment with local educational standards and priorities. Facilitate the integration of EVERFI’s resources into school curricula to enrich student learning experiences. Stakeholder Engagement: Build and maintain strong relationships with educators, administrators, and district leaders. Engage with key stakeholders to drive program adoption and support ongoing educational initiatives. Training & Professional Development: Deliver comprehensive training sessions and workshops to educators, empowering them to effectively utilize EVERFI’s digital learning tools in their classrooms. Data-Driven Insights: Analyze student engagement and learning outcomes data to inform and optimize program delivery, ensuring measurable impact on student success. Regional Management: Manage educational partnerships across a multi-state territory, focusing on expanding access to high-quality educational resources, particularly in underserved and rural communities. Customer Success: Provide tailored support to schools and districts, ensuring that they achieve their educational goals and realize the full value of EVERFI’s solutions. Project Management: Lead the planning, execution, and monitoring of educational initiatives, managing multiple projects simultaneously to meet regional educational objectives.
Amethyst & Aspen ConsultingPresident
Feb. 2018Amethyst & Aspen Consulting LLC is dedicated to transforming small businesses into leaders in customer experience and support. Our tailored approach ensures that every touchpoint along the customer journey is optimized, driving not just satisfaction but deep, lasting loyalty. We specialize in: Customer Journey Mapping: We identify key opportunities to enhance engagement and streamline interactions, ensuring a seamless and intuitive experience for your customers. Customer Success & Service Leadership: We oversee and elevate your customer success and service teams, fostering a culture of excellence that anticipates and exceeds customer needs. Data-Driven Insights: We analyze and interpret customer data to uncover actionable insights, enabling informed decisions that enhance the customer experience and boost business performance. Our mission is to create customer experiences that are not only personalized and timely but also deeply supportive and aligned with your brand's values. Trusted by Industry Leaders: Woolly Clothing Co: Redefining comfort and sustainability in apparel.
Bloom City Organics: Championing organic fertilizer through customer-centric service.
Muted Earmuffs: Innovative and stylish sound deprivation experiences for kids with a customer-first mindset. Partner with us to elevate your customer experience strategy and set your business apart in a competitive market.
Boys & Girls Clubs of Greater Salt Lake Director of Quality & Impact
Aug. 2014 - Jun. 2018Greater Salt Lake City Area Built and immaculately implemented continuous quality improvement plan for policies, program facilitation, and community engagement, leading to a 10% increase in staff retention in only 9 months.
Generate custom-tailored processes to ensure quality data for the county, state, and federal reporting.
Orchestrate organization professional development and training for outcome-driven processes through experiential practices, leading to a 25% increase in average employee performance across all metrics in 1 years’ time.
Sought regularly as a leadership coaching advocate and trainer, constantly elevating productivity.
Conduct continuous research to keep up-to-date pulse on community changes, needs, and local policy; provided subsequent recommendations to the 8 program sites across Utah. Chosen as community partnership liaison focused on staff recruitment, client support, and specific- need expertise; established critical relationships with high-profile organizations like Fidelity and Goldman Sachs.
Facilitate continued cross-collaboration between 4 departments and 8 separate locations to elevate workflow.
Orchestrate Organization wide database migration, training and establishment of best practices for 150 staff, resulting in the increase of reporting accuracy by 25%.
Girl Scouts of UtahProject Manager & Program Specialist
Aug. 2011 - Sep. 2014 Exceeded all expectations as team lead in statewide strategic planning, including researching needs, surveying, data analysis and plan implementation; handled teams of up to 35 employees/volunteers. Maintained professional excellence as team lead on collaborative project between local Universities, architectural firms, and teenage girls in designing and building new eco-friendly cabins on Girl Scout property. Originated specialized business plan to diversify the use of organization-owned property and expand usage/visibility by 35% while staying connected to mission and purpose of the organization.
Performed extensive reviews for prospective projects by gathering information for program and efficiently delivering a wide array of supporting documentation to referral partners and senior leadership team.
Planned, executed, and finalized mission-critical projects on time and within budget and scope objectives, including acquiring extensive resources and coordinating efforts of team members in a fast-paced workplace.
The Norwegian Outdoor Exploration CenterMentor
Jan. 2009 - May. 2010Park City, Utah
Jewish Community CenterMentor
Jun. 2006 - Aug. 2011Greater Salt Lake City Area
Intch is a Professional Networking App for the Future of WorkSee more people like Carly on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1789912 people
22
Data Entry
16
Senior Pricing Analyst @ Saia Inc.
20
Operations Manager @ Global Limousine of WNY
570448 people
15
Freelancer
15
Operations and project manager
16
Accounting Manager