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Work Background
The Entrepreneur's SourceCareer Ownership Coach
Apr. 2023
Heisey-Terrell ConsultingHR Consultant (Johnson Service Group for Tennessee Valley Authority)
Dec. 2021 - Sep. 2024Wallingford, Pennsylvania, United States• Assist standing up a Project Management Office within the HR Department • Manage assigned projects • Consult on best practices • Design project management training for first time PMs
Delaware County, PennsylvaniaAssistant Human Resources Director
Aug. 2020 - Dec. 2021Media, Pennsylvania, United States• Served as Interim Chief Human Resources Officer (October 2021-December 2021) • Implement and foster a talent management culture that seeks and encourages constant improvements to the recruiting processes, practices and materials. • Train, mentor and develop recruiting acumen in the Human Resources and County management personnel. • Recruit for high level positions, high volume and difficult to find personnel. • Build and oversee a training and development function. • Staffing liaison for critical County initiatives including elections and Covid-19 vaccination rollout. Coordinate County staff, seasonal paid staff and volunteers. During the 2020 General Election, coordination included over 100 seasonal staff and volunteers over a preparation period of four months prior to the election and over 400 staff members on Election Day. • Provide general HR counseling, advice and support.
Heisey-Terrell ConsultingHR Consultant
Jan. 2020 - Aug. 2020Wallingford, Pennsylvania, United StatesHuman Resources Consultant (County of Delaware) • Created a transparent and robust recruiting process with easy-to-follow recruiting protocols. • Reviewed and developed recruiting materials and mechanisms to post jobs. • Trained and developed HR personnel to assist with recruiting efforts and provided interview training and support to hiring managers. • Recruited for high level positions, high volume and difficult to find personnel. • Implemented rapid staffing increases and coordinated high volume of volunteer staff for the 2020 Primary Election. • Provided general HR counseling, advice and support.
knoell USAGroup Leader (Director), Human Resources and Business Administration
Dec. 2016 - Nov. 2019Garnet Valley, PA• Develop and implement HR policies and procedures, ensuring legal compliance. Advise and counsel local and German parent company Executive Boards on employment best practices. • Administer and oversee health and welfare, retirement and business insurance policies. • Create, implement and administer appraisal process and merit-based salary review. • Provide soft skill training and personnel development for staff and management. • Develop and prepare regular HR reports. • Administer recruitment process including position evaluations, development of standard job postings and candidate materials, source and coordinate with external recruiters and oversee new employee onboarding. • Administer US and Canadian payroll and prepare monthly journal reports for Accounting. • Sourced and implemented new Paylocity payroll, applicant tracking and HRIS. • Supervise IT resource, prepare and manage budget, provide local coordination of technical initiatives of German parent company. • Supervise Facilities and Office Management resource, administer budget, lead initiatives including the physical closure of TX office, implementation of keyless entry system and facility upgrades.
KemperHuman Resources Project Manager
Nov. 2013 - Dec. 2016Plymouth Meeting, PA• Managed HR projects from ideation to completion including system implementations and enhancements, standardization of policies and procedures across the Kemper divisions including a consolidated employee handbook, a company acquisition, reorganization and consolidation of divisions, successful rollout of in-house benefits management system, performance management program and a new compensation program. • Designed and implemented HR employee trainings to support new initiatives. • Built strong cross functional relationships to effectively lead projects meetings, coordinate assignments, provide feedback and accountability on deliverables. • Mentored and developed project team members. • Analyzed and compiled employee data for regular and ad hoc leadership reports through UltiPro HRIS. • Composed companywide employee communications.
KemperHuman Resources Manager
Oct. 2003 - Nov. 2013Plymouth Meeting, PA• Provided hands-on assistance and mentoring with general issues regarding benefits, compensation and departmental relations; welcomed and integrated new employees; managed employee leave of absences and workers’ compensation for employees across the country. • Executed, coordinated and directed employee investigations to completion, documentation of disciplinary actions, terminations, employment litigation cases, Equal Employment Opportunity Commission and Department of Labor complaints and reductions in force. • Managed HR departmental projects such as reductions in force, outsourcing, transitioning departments into the shared services structure, edits and updates to employee handbook. • Oversaw and managed automated annual employee performance review and process through UltiPro HRIS. • Coordinated all stages of work visa and work authorization processing. • Successfully planned and coordinated annual employee parties and events in multiple locations. • Provided oversight to four Human Resources Managers and a Human Resources Assistant. • Revised, updated and crafted new policies for the employee handbook through collaboration with department heads and Human Resources leadership.
Glendale Memorial Hospital and Health CenterHuman Resources Representative
May. 2002 - Jul. 2003Glendale, CA• Managed new hire process through coordination with department managers, recruiters, candidates and employee health personnel. • Processed all personnel changes, wage garnishments and court orders in HRIS. • Assisted in the preparation of monthly and annual reports for the local and corporate boards. • Responded to information requests from nurses’ union. • Assisted employees with general questions in benefits, compensation and departmental issues.
Jones DayHuman Resources Assistant
Mar. 2000 - May. 2002Greater Los Angeles Area• Processed personnel changes in HRIS, maintained personnel files, employee leave records, applicant data and I-9 files. Responded to unemployment and employment verification requests. • Administered the benefits program for the Los Angeles, Irvine and Silicon Valley offices. • Prepared and assisted with annual performance evaluation process, monthly reports, annual budget and staff salary increases. • Assisted in planning seminars, workshops, staff meetings and firm parties.
Jones DayBusiness Development Assistant
Feb. 1998 - Mar. 2000Greater Los Angeles Area• Assisted with the preparation of business proposals, edited and managed attorney biographies. • Assisted in the planning of attorney and client functions. Coordinated charitable gifts and functions.
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