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Work Background
Baseball Coach
Inderkum High SchoolBaseball Coach
Jan. 2022Developed and implemented training programs focusing on player skill development, teamwork, and strategy. Mentored student-athletes in both athletic and personal growth, promoting sportsmanship and discipline. Coordinated with assistant coaches to plan practices, drills, and game strategies. Organized and led team meetings, ensuring open communication between players, coaches, and parents. Managed game-day logistics, including travel coordination, lineup decisions, and in-game adjustments. Conducted performance evaluations and provided individualized feedback to players for continuous improvement. Established a culture of accountability, resilience, and hard work, preparing athletes for competition at higher levels.
Photographer
Self EmployedPhotographer
Jan. 2021Captured high-quality images and videos for events, sports, and personal projects, specializing in visual storytelling. Edited and optimized photos and videos for social media and other digital platforms, growing engagement and audience reach. Experienced in content creation for brands and personal branding, ensuring alignment with brand aesthetics and target audience. Managed multiple social media accounts, growing followers and engagement through consistent, high-quality content.
Customer Service Representative
A.S.S.I.S.T Non-Profit OrganizationCustomer Service Representative
Jan. 2020 - Dec. 2023Handled 80-100 incoming calls per week, maintaining a courteous and professional approach to identify and address customer needs effectively. Provided administrative and clerical support using Microsoft Excel and Word, contributing to efficient data management and reporting. Compiled and managed approximately 8,000 units of sensitive customer data, maintaining confidentiality and accuracy. Achieved a consistent 5-star customer satisfaction rating through excellent service in voice chat and email communications. Regularly exceeded daily productivity targets in high call volume, appointment setting, and customer satisfaction surveys by applying effective problem-solving skills.
Safety Specialist
NATOMAS UNIFIED SCHOOL DISTRICTSafety Specialist
Jan. 2017 - Dec. 2021Responsible for the safety and well-being of approximately 2,400 individuals, including staff and students, within the school district. Actively monitored and addressed escalated situations, utilizing conflict resolution skills to deescalate issues and promote a safe environment. Provided professional, friendly, and patient support to an estimated 2,400–3,000 guardians, staff, and students daily, ensuring a secure and welcoming atmosphere.
Construction Assistant
Pile Driver's Construction UnionConstruction Assistant
Jan. 2015 - Dec. 2017Supported on-site tasks, including debris removal, material loading/unloading, and operating heavy equipment under supervision. Assisted in end-of-day reporting and updated the project manager on progress, contributing to efficient project tracking and preparation for new initiatives.

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