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Work Background
CapgeminiScrum Master | CapGemini - Citi - Chubb | Agile Methodologies
May. 2024Tampa, Florida, United StatesAgile Methodology consistent with Agile Matrix Reporting. • Certified Scrum Master and Agile Coach in driving Digital Transformation program for UI UX. UI UX standard methodologies to have depth knowledge on Angular, React or Mobile application.
• Experience using JIRA Epics Stories through the life Cycle. Proficient with Velocity and KPI measures. Facilitate learning and development among employees through individual and team coaching.
• Coach senior managers in agile practices to ensure adoption of standard methodologies from the top down Communicate agile principles scrum practices and overall operating model across the organization Champion the use of metrics and other objective measures by teams.
• Undertake daily follow ups with individual team members to ensure projects are on track and goals are being met. Maintain objectivity regarding issues and how to troubleshoot them by applying agile principles. Hold stands up meetings with cross functional teams to review project status.
• Support teams in resolving resource allocations to maintain agile practices and ensure smooth project delivery. Work with project teams to analyze current systems and processes and design a strategy for adopting agile best practices. Guide teams in how to stay on track with agile techniques fine tuning their approach to ensure that overall strategy is being met. Lead agile workshops for developer and functional teams as well as for key collaborators.
• Promote a culture of continuous improvement setting goals and achievements and assigning responsibility. Drive cultural change by championing an agile approach and ensure the organization is adhering to industry standard methodology.
JPMorgan Chase & Co.Scrum Master | Business Analyst | Project Manager-USDGPS - USD Global Payment Processing Systems
Apr. 2014 - Aug. 2023Tampa, Florida, United StatesSuccessful on-boarding of Standard Common Jira support across the UCGPS organization, Lead and delivered several major Jira and Confluence transformation solutions required to Agile Methodology consistent with CIB Agile Matrix Reporting Manage and customize JIRA and Confluence for USD Clearing Demand Management and the Supporting Jiras Instances to ensure they have accurate Hierarchy Linkage, Estimates, Technical Debt and additional Required Fields for Each Application Jira Instance Created Training Documentation, Trained New Scrum Masters and provide Ongoing Training and Support in USD Clearing instances and worked with training with another Scrum Master Colleagues to further provide support and training additional Clearing Scrum Masters. Project Lead / Scrum Master for multiple GFP and USD Clearing Projects; Created and enhanced Management reporting for Senior Management and Agile Management Reporting Hierarchy. Created Jira Teams, Sprints, Filters, Boards for each of the Jira instances and Each Individual Projects. Proven leader responsible for demand, workflow and delivery management utilizing Agile principles and best practices across mainframe and distributed technology groups. Lead and delivered several major Jira and Confluence transformation solutions required to support mission critical investment proposals, execution contracts and program delivery workflow management which results in increased business demand and workflow stability and resilience.
Managed initial creation of GFC Demand Management and customize JIRA and Confluence for GFC, GFC UI, Parallel Sysplex, NA DC Migration and GIAM projects and added responsibility to include FAS project and manage the JEM Portfolio. Developed, implemented, and managed the GFC (Global Funds Control) Document Repository created with SharePoint Designer to ensure the Document Repository accurately reflects the needs and documentation of GFC. creating a 'Single Point of Entry' to GFC.
JPMorgan Chase & Co.MIS Coordinator – Correspondent Bank / Correspondent Banking Program Office
Oct. 2013 - Apr. 2014Tampa, Florida, United StatesImplemented and managed Correspondent Bank and Managed permissions to master list data and maintain changes to master list criteria and data. • Monitored activity and alerts from global regional trackers which affect Correspondent Bank master list. • Generated ad hoc reporting and compared compiled reporting received from the project.
JPMorgan Chase & Co.Application & Support Specialist – Investment Bank / Prime Brokerage
Aug. 2010 - Oct. 2013Tampa, Florida, United StatesPromoted varying technical desktop solutions to clients to improve product functionality. Managed system outage reporting. Documented processes and procedures of technical desktop solutions and automated processes.
• Migrated Prime Brokerage Clients to Automated Technical Desktop Support
• Documented complete transition of processes and procedures for Desktop Technical Support Processes.
JPMorgan Chase & Co.Business & Reporting Analyst - IMSD - Identity Management Service Delivery – Security Administration
Jul. 2009 - Aug. 2010Tampa, Florida, United StatesTransitioned 250+ applications, databases, servers and platforms from TSS and WSS LOBs into IMSD for Security Administration, Termination, Transfer and Certification Processing. Multiple areas including sales, product, operations, credit, legal and technology as well as various LOB’s including Investment Bank, Treasury and Retail Credit Services. Provided weekly reporting timeline to management towards completion.
• Migrated Business applications successfully with Zero interruption of Service to the Applications
• Reduced number of redundant applications to streamline services.
JPMorgan Chase & Co.UAT | Quality Assurance Testing Analyst-Liquidity
Feb. 2007 - Jul. 2009Tampa, Florida, United StatesProvided end-to-end testing of liquidity systems based on business requirements and processes. Delivered test functionality across applications and workflows. Demonstrated existing and new system functionality performs as expected. Documented procedures and workflows
• Collaborated with business and technology leads to identify appropriate data for testing, preparing data and executing test cases. • Logged test cases, results, and defects in Mercury Quality Center.
• Prepared and conduct training for Operations team.
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