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Work Background
TALLAHASSEE ORTHOPEDIC CLINIC IIIMedical Assistant
Dec. 2022• Recorded vital signs and prepared patients for examinations, ensuring a smooth workflow. • Helped administered medications and injections under physician guidance, enhancing patient care. • Managed patient records using EHR systems, improving data accuracy and accessibility.
Archbold Medical CenterPatient Access Representative
Mar. 2021 - Dec. 2022• Greeted patients with a warm and welcoming demeanor, ensuring a positive first impression. • Scheduled appointments efficiently, optimizing patient flow and minimizing wait times. • Managed incoming calls and emails, providing timely responses to patient inquiries. • Collected and validated personal information and payment methods, enhancing data accuracy and security.
Tallahassee Memorial HealthCareOffice Coordinator
Apr. 2020 - Mar. 2021• Welcomed and assisted patients and visitors, ensuring a positive experience at Tallahassee Memorial HealthCare. • Managed patient accounts and verified insurance coverage, enhancing operational efficiency. • Organized medical records and scheduled referrals, contributing to streamlined appointment processes.
THOMASVILLE FAMILY MEDICINE CTRCall Center Specialist
Apr. 2018 - Apr. 2020• Scheduled appointments for a diverse patient base across 10 doctors, ensuring optimal patient flow. • Managed documentation for patient obituaries and emergency cancellations, enhancing operational efficiency. • Verified insurance details and collected copays, contributing to streamlined billing processes.
McIntosh ClinicPhlebotomist
Jun. 2014 - Dec. 2015• Prepared and maintained equipment and supplies for patient specimen collection, ensuring readiness and efficiency. • Performed venipunctures and arterial punctures, accurately labeling and identifying specimens for laboratory analysis. • Assisted patients throughout the specimen collection process, prioritizing comfort and confidentiality while maintaining meticulous records.
Robert Bearden, Inc.Safety Specialist
Nov. 2012 - Jun. 2014• Collaborated closely with the company president to enhance safety protocols and driver compliance. • Managed driver logs and conducted MVR background checks to ensure regulatory adherence. • Streamlined the filing process for annual spreadsheets, improving efficiency in document management.
Archbold Medical CenterCertified Nursing Assistant
Nov. 2011 - Nov. 2012• Vital Signs, Weight, Temperature
• Change bed linens / Bathe Patients
• Kept Records up to date / Accu - Checks
• Collect specimens/observe feces and urine
• Assist with colostomy care
• Give enemas, empty collection bags
• Enter information online, computer basics
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