WESCO AnixterSr. Director of OEM
Nov. 2017 - Mar. 2023Mississauga, Ontario, CanadaAccountable for a multi-tiered team of 50+ District Managers and Sales Professionals servicing 2,000+ in the OEM, construction, communications and security industry as a manufacturer/distributor with ownership of all Canadian P&L, sales strategy, and market expansion initiatives. Partner with sales staff to empower the individual closure of deals, as well as stepping in to meet with senior executives on the client side. Maintain YoY account retention rate for the 2,000+ accounts, as well as consistently increasing total accounts by 20% through effective new account acquisition strategies. Developed and implemented a variety of productivity-boosting improvements and systems to support staff performance. Led process improvement for the production segment of the company, designing streamlined processes for coding, updating customer records, project report development (using SQL), and integrating customer feedback into the improvement cycle. Generated substantial margin improvement via data-driven investigations of profit leak sources. Play a central role in the Pride Business Resource Group, generating a strong membership of LGBTQ+ employees and allies, including networking, educational, and social events for the BRG members. Collaborated with cross-functional colleagues in Operations, Finance, Inventory Management, Global Accounts, HR, and IT.