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Work Background
PaymentusSr Manager - National Client Implementations
Mar. 2025Leading implementations for national client billing, payment, and money movement products and services.
Health Care Service CorporationBusiness Architect
Oct. 2023United States
Elevance HealthReporting & Analytics Director
Mar. 2023 - May. 2023
Elevance HealthSr Portfolio Manager
Apr. 2022 - Mar. 2023United StatesDigital Transformation
Blue Cross and Blue Shield of LouisianaSr Portfolio Management Consultant
Sep. 2019 - Aug. 2021Baton Rouge, Louisiana, United States
Business Management ConsultantEntrepreneur and Business Management Consultant
Jun. 2015 - Apr. 2022Greater New Orleans AreaPrimarily focused on supporting local small businesses achieve their goals by providing consultative services which include; strategic planning, goal setting and alignment, marketing strategies, and business development opportunities. Current engagements include:
Grow business by 10%-15% by developing opportunities that improve the consistency of revenue, increase brand awareness, increase engagement with strategic business partners and targeted customer base, diversify service offerings, and add additional revenue streams. Design and implement a comprehensive Human Resources model for 4 small businesses to use as marking collateral when engaging potential clients. Engagement includes assessing current businesses offering and perform gap analysis against current industry standards and advise strategic partnerships with similar business models.
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasSr. Manager - Strategic Services and Optimization
Apr. 2011 - May. 2015Greater Chicago AreaPrimarily responsible for leading a team of 10 analysts and managing the operational delivery of the enterprises’ Project Portfolio Management reporting and analytics capability. Daily, Weekly and Monthly standard reports were consistently delivered with impeccable quality governed by standards and processes defined by consumers; data management, report templates, and standardized revenue cycles. Consumers include Budget Review Committee, executive leadership, business units, and Project Management Office. Increased reporting efficiency by 60%-70% while increasing transparency and providing interactive tools for targeted analysis. o Budget Review Committee Reporting and Analysis – Offered an executive view of annual project investments averaging $500MM; showcasing the progress, cost performance, and resource utilization of investments aligned to achieving business goals.
o Business Unit and Project Management Office Sub-Portfolio Reporting – Designed and delivered reports and tools for analyzing sub-portfolio performance; project schedule, labor and non-labor cost performance, and resource constraint. Annual Portfolio Prioritization; support included annual event planning, co-facilitating, synthesizing project investment requests to produce reports and analytical tools used to select and prioritize annual investment. Also provided anecdotal strategic alignment of project requests. Project Portfolio Management Process and Procedures; utilizing PMI standards and the organization’s portfolio management maturity, I participated on and led several workgroups to improve several process areas which included; engagement with vendor management, data governance, financial management, human resources, and Project Management Office.
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasManager Solution Delivery Method / Change Management
Apr. 2010 - Apr. 2011Greater Chicago AreaPrimarily responsible for leading a team of 10 process professionals providing approval for IT Release Management change requests. Approval was based upon verifying and obtaining Project Sponsors’ certification and assurance that mandated process standards were utilized throughout project’s lifecycle. Averaged 30 project change request approvals weekly. Standards utilized included SDLC and ITIL. Governed the corporate standards for full software development lifecycle.
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasManager - Enterprise Testing and Business Analysis
Jan. 1998 - Apr. 2010Greater Chicago AreaDirectly managed team of 20; indirectly 60 team members; providing project resources for software quality assurance for HR, financial, business acquisition, and legal application areas.
Responsible for defining the organizations testing processes and standards– leveraging CMMI, TMMI, SDLC, and other standards
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasAssociate
Jun. 1991 - Nov. 1998Dallas/Fort Worth AreaBlueChip Trainer
BlueCard Quality Analyst
Membership Fulfillment Analyst
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