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Work Background
Georgia Ports AuthoritySystems Manager of Customer Experience
Dec. 2023Savannah, Georgia, United States
Georgia Ports AuthoritySystems Manager of Customer Service Center
Dec. 2023Savannah, Georgia, United States
Georgia Ports AuthorityAssistant Manager of Container Operations
Dec. 2020 - Dec. 2023Savannah, Georgia, United States
Superior Bulk Logistics, Inc.Operations Supervisor
Jun. 2015 - Mar. 2019Greer, South Carolina• Assists the Terminal Manager in leading three office staff members, five mechanics, four tank-washers and 50 drivers in an effort to transport chemicals and hazardous products via tractor-trailer in an efficient, safe and dependable manner. • Manages accounts payable, payroll, dispatch operations, hiring and new employee training. • Required to be accessible at all times to ensure the well being of drivers, the safety of products being shipped, and quality customer service. • Responsible to be in direct communication to all shippers and consignees via paperwork, emails, and telephone at all times. • Collaborates and communicates with other company terminals to keep maintenance and driver costs low through reasonable asset management, driver management, and planning. • Knowledgeable of the products’ characteristics being shipped in order to know proper loading and offloading equipment and procedures. • Advanced knowledge of DOT regulations including hours of service, equipment requirements, and proper paperwork needed to reduce and inhibit all potential violations. • Directs and leads staff within the terminal assigned, and across all terminals through effective communication and business logic. • Required to lead the execution of resolving emergency issues such as accidents, chemical spills, and injuries.
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