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Work Background
PrairieTechOffice Manager
Jul. 2022 - Jun. 2024Managed all company schedules and daily office functions including client relations, sales, ordering, receiving, and inventory management
Decreased overhead 40% by streamlining operations
Sales and design of surveillance systems, security systems, and access control systems
Hired, trained, and onboarded new employees
Created project estimates, coordinating with contractors and clients for completion
Basic accounting functions to include creating invoices and receiving payments
Reviewed and approved contracts for scopes of work and proper language
Homeland Security InvestigationsSpecial Agent
Feb. 2016 - Jun. 2022Planned and conducted multi-jurisdictional and multi-national investigations
Planned and conducted physical and remote surveillance operations
Conducted cryptocurrency and dark web investigations
Utilized subpoenas, search warrants and open-source data to further investigations
Analyzed geolocation, call data records, and ad-tracking information
Analyzed money service business data to identify individuals and financial activities
Documented all investigative activity, filing and maintaining as required by regulation
Briefed command staff and other agencies as necessary
Researched laws and regulations for proper enforcement and prosecution
Provided personal security to multiple United Nations delegates during the United Nations General Assembly
United States Border PatrolBorder Patrol Agent
Jan. 2008 - Feb. 2016Acting Supervisory Border Patrol Agent (2013 – 2014) responsible for the supervision, management, scheduling, and coordination of a 33-agent unit
I wrote Standard Operating Procedures for the EMT program and Military Liaison Unit
I redesigned the testing and selection procedures for the EMT program
Operated multi-camera systems and dispatch functions
Operational planning, operations, and review
Tuscon Sector Military Liaison Unit and Air Support Coordinator
I coordinated with operational partners for ongoing operations, altered operational parameters in accordance with agency priorities, conducted informal and formal After-Action Reports and analysis of sector level operations
Conducted operational briefings and presented recommendations to command staff
PrairieTechOffice/Project Manager
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