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Work Background
The Chefz | ذا شفزQuality Assurance Manager
Apr. 2022• Lead the quality team into producing a high-quality software to be delivered to the customers in accordance with their requirements. • Train and evaluate new QA resources, along with guiding them towards the level of quality that is expected from the quality team. • Review the test cases and bugs that are reported and make sure that they are clear and to the highest standards. • Interview potential employees to make sure that they will be a good fit for the team and that they will be integrated correctly. • Take lead of creating a work process to be implemented for the whole company as to ensure high quality deliverables from all departments. • Make decisions regarding the tools and the procedure implemented in the quality and in the development process. • Highlight the weaknesses in all departments regarding procedures and work results so that the resources are not overworked and to make sure no issues will arise from the mishandling of resource allocation.
MadfooatComQuality Assurance Team Lead
Jun. 2021 - Mar. 2022Amman, Jordan
OpenSooq - السوق المفتوحQuality Assurance Team Lead
Jun. 2016 - Sep. 20211. Define Quality process and procedures and quality standards. 2. Analyze, Verify each sprint requirements, features and stories. 3. Monitor/Follow up on all Active bugs and issues. 4. Help the team to change their way of working to incorporate quality methods and procedures. 5. Come up with strategies and techniques to keep the team motivated and delivery on time with high quality. 6. Managing JIRA sprints, tasks, bugs, reports, releases… etc. 7. Involved in Project planning, analysis, implementation. 8. Work with the CC team to handle clients requests and feedback using Zendesk. Also 9. Experience in Desktop Web, Mobile Web, and Mobile Applications testing (App testing (Android , IOS)) 10. Automation testing using (Selenium IDE AND Ghost Inspector). 11. Automation for apps with Appium & TestNG. 12. Automation testing for API Using (Postman AND RunScope). 13. Write some queries for MYSQL and Mongo DB to validate the data. 14. Creating Test Plans for new projects. 15. Writing documentations for projects. 16. Training new QA employees
OpenSooqQuality Assurance
May. 2014 - Sep. 20211. Performs : Sanity testing,Regression Testing, Unit testing, Functionality testing, Integration Testing, Ad Hoc Testing, User Acceptance Testing (UAT), Usability Testing, Alpha Testing . 2. Using bug tracking systems (JIRA, Assembla) to logging (Bugs , Features , Improvements.. ) . 3. Create ,Update Test Cases , Scenarios And identifies gaps , problems and issues and evaluate their impact on product performance and user work process. 4. Reviews system requirements specifications , identifies gaps in requirements , potential system risks and points of failure and makes recommendations to development team. 5. Ability to analyze business requirements and UI design documents. 6. Good knowledge of Databases and writing SQL statement, stored procedures and triggers (Data Integrity Testing) 7. Have Experience in Desktop Web, Mobile Web, and Mobile Applications testing (App testing (Android , IOS)) 8. Automation testing using (Selenium IDE AND Ghost Inspector). 9. Automation testing for API Using (Postman AND Run Scope ). 10. Creating Test Plans for new projects . 11. Writing documentations for projects . 12. Training new QA employees .
OpenSooqContent Editor & QA testing
May. 2012 - May. 20141. Give a high quality of customer service and support to our community with the help of various communication tools. 2. Review and moderate all user-generated content and user profiles within forums,comments,images,Community team where required. 3. Manage the banned user process,and and track and remove previously banned users. 4. Maintain the Moderation Guidelines and ensure the are up to date. 5. Service Community Admin accounts,processing emails and complaints,escalating when necessary. 6. Regularly give feedback insights gained from community moderation into the community team. 7. Manage the team of content moderators and cover for their absence. 8. Monitor the performance of the team and how they achieve their set targets and measure them. 9. Producing a reports for the clients about there campaigns. 10. Make a QA Testing for the site.
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