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Work Background
Reliance RetailSenior Manager - Learning Technologies
Nov. 2017Mumbai Area, IndiaLed development of E-learning modules for diverse audience. Supported seven business L&D teams to launch 1014+ functional modules on LMS. Leading efforts in making 350 SOPs e-learning modules compatible with mobile devices with vendor support.
Leading the development of customized learning solutions for different business units, aligning with the overall learning strategy and business goals. Managing end-to-end e-learning project development, including planning, scoping, design, development, testing, and implementation.
Collaborating with subject matter experts and instructional designers to ensure that learning content is engaging, interactive, and meets learning objectives. Analyzing learning metrics and evaluating the effectiveness of e-learning solutions to continually improve and enhance learning outcomes.
Leveraged data analytics to provide insights on LMS usage to 7+ businesses and increased digital learning adoption by 80% across Reliance Retail. Released enhanced Learning Management System, resulting in increased usage by 27% against estimated increase of 5%.
Collaborated with businesses and development teams to enhance learning platform stability, resolving speed-related issues and conducting rigorous testing of short learning videos hosted on separate servers, but served from LMS to another HR app.
Effectively enabled separation of LMS instances, driving improved performance, resulting in 99% uptime of LMS for user base of over 300,000. Migrated data to Tableau Portal, empowering stakeholders with valuable insights for informed decision-making.
Led ideation and research for both, new software applications, and additional features in existing applications resulting in Business Requirement Document that was well-aligned with business needs. Worked with development team to prioritize features and ensure that product met users needs.
Sterling Talent SolutionsManager
Dec. 2014 - Nov. 2017Mumbai Area, IndiaEnd-to-end design and development of 20 LMS-compliant e-learning courses, learning games, and gamified quizzes.
Performed content analysis, storyboarding, and development using HTML, CSS, JS, and rapid development tools (Articulate Storyline, Adobe Captivate, Lectora)., Develop simulations and scenario-based learning modules, thus increasing learners pull to digital learning by 25%.
Apply SCORM and xAPI standards for e-learning interoperability., Collaborate with subject matter experts and stakeholders to ensure content accuracy and relevance.
Tridat Technologies Pvt. Ltd.Specialist – Learning Solutions
Aug. 2012 - Dec. 2014MumbaiStrategic Consulting, e-Learning, m-Learning, Education, Mobile apps, Content/Collaboration, Portals, conceptual Presentation Skills, Proposal prep., Contract negotiation/closing. Post sales annual Maintenance renewals and add-on products, new customizations or new training to ensure customer satisfaction.
Self Employed Consultant for Corporate e-learninngConsultant: E-learning Design and Development
Aug. 2011 - Aug. 2012IndiaAgainst challenging timeline of 1 month, developed application to process text books to be converted to e-learning modules, containing voiceover, videos, and logical branching.
Successfully converted over 500 textbooks into e-learning modules in record 2 months, following processes set in initial stage by distributing content processing task to over 500 freelancers from across India. Developed and implemented system of DRM to secure content saved in desktops.
e-learning industryProject Manager
Dec. 2010 - Aug. 2011Responsible and accountable for the coordinated management of multiple related/unrelated projects for multiple clients in the US. Acted as the single point of contact for communication and coordination between the development team, clients, and onshore marketing and sales team.
Set expectations with clients and the development team, ensuring that all parties were aligned on project goals and timelines. Developed and managed project plans, ensuring that project milestones were met on time and within budget.
e-learning companyProject Manager
Jan. 2010 - Dec. 2011Mumbai
AptaraProject Manager
Dec. 2009 - Dec. 2010Pune Area, IndiaProject Manager for eLearning projects.
CCIPL > Techbooks > AptaraAssociate Art Design Manager
Jan. 2006 - Dec. 2009Pune
CCIPL > Maximize Learning > Techbooks, AptaraSenior Graphic Designer
May. 2003 - May. 2005Pune
Creative Concepts India Pvt. Ltd.Graphic Designer
May. 2000 - Dec. 2002
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