Danske BankHead of Transformation & Implementation, Technology & Services for Personal & Business Customers
Jan. 2021 - Mar. 2022Vilniaus, LithuaniaRole equivalent to Chief of Staff to the Head of Services for Personal & Business Customers. - Led the transformation agenda for personal and business banking services across Nordic markets, ensuring alignment with the bank’s strategic goals.
- Established seamless collaboration between technology and business operations to accelerate digital transformation.
- Partnered with senior leadership to drive innovation, operational excellence, and cultural change.
- Maintained oversight of the transformation portfolio, including operating model changes, change management and organisational implementation of strategic agendas.
- Represented own domain at the extended leadership team at Danske Bank in Lithuania, catering to the strategic direction of Lithuania as a site, representing one of the largest & proudest employers in the country.