CitiSenior Information Technology Software Developer, Project Manager, and Director
Sep. 2001 - Aug. 2021San Antonio, Texas, United States• Led ~50 Cybersecurity, Service Desk, and IT Infrastructure projects; Collaboration with engineers, cybersecurity experts, and architects • Majority of projects were part of IT Audit findings which needed to be addressed each year to ensure compliance, solve business problems, reduce costs, consolidate systems, and improve efficiency of processes and tools • Provide reporting and status updates to executive-level management; Created roadmaps and business objectives with detailed plans to ensure our team met the milestones on time, on budget, and with the desired results (MVP).
• Mitigated risk factors through careful analysis of financial and statistical data.
• Anticipated and managed change effectively in rapidly evolving business environments to define processes and tools best suited to each project.
• Moved between agile and waterfall approaches by creating detailed project road maps, plans, schedules, and work breakdown structures while maintaining consistent and constant communication with three teams.
• Infrastructure and Software Projects included implementing McAfee, Tufin, SailPoint, CrowdStrike, IAM Projects, AD Projects, and Imperva WAF.
• Cybersecurity projects also include Okta Implementation (SSO), Beyond Trust MFA, CyberArk, network security, data classification, data retention, password security, and active directory security upgrades.
• Software deployments include AI and Machine Learning internal systems, Web Based IAM Systems, and other internal systems utilized at Citigroup
• Managed the IAM Team within the cybersecurity domain of 10 project manages, engineers, and solution architects • Support the operations testing for application and infrastructure changes • Utilize SSH and Linux to create role-based access roles of workers for over 1,000 applications at Citigroup
• Utilized Python development to create in-house applications to assist with analysis of large data lakes which helped to identify internal threats at Citigroup