Powertech SISenior Consultant
Nov. 2008 - Jan. 2016PretoriaMobility,
Responsibilities:
• Would build Virtual machines for Proof of concept (POC) for clients
• Supported BP SA with a SOTI Mobile Device Management (MDM) system, I also maintained the rugged mobile device by upgrading firmware and software as required
• I was a Click Software form builder and support consultant – I had Virtual machines in the office with built forms and integrations to solutions so that we could support and improve the solutions for the clients
• We had our own independent divisional infrastructure, I looked after this which included maintaining the support servers, looking after the networking routers / switches and assisted in building and maintaining the Development Virtual Machines to assist in projects and Support of Clients • When required I would assist in giving Maximo Training to clients
• Assisted in any support duties not only in the office but to the clients and also did standby for after hour support Technical Support & Training – Maximo
Responsibilities:
• For IBM Maximo projects, I would assist with onsite training as well as data migration, there after the client would be handed over to myself to provided end user support. I would then be onsite for a few weeks with the client and then move the support back to the office once a project was complete.
• Provide end user training in accordance to the IBM training manuals when required
• Modify manuals to suit clients with whatever applications had been altered for that client, I assisted in writing of these manuals. I would also assist other consultants in setting up of Training venue when required.
• Provided technical support to Colleagues as and when required by keeping a Maintained set of Support Servers, I would build new Virtual Machines to assist in projects and Support of Clients