T-MobileRetail Store Manager
Nov. 2009 - Aug. 2012Miami, FL- Nominated, selected, and completed the Career Development Program for 2011 and completed the 6 month program in 3 months
- Taking the lead role in the store at all times while floor coaching and helping my team use right fitting methods to meet goals, maximize sales, and increase store revenue
- Recruited, developed, motivated and managed a high- performing team and coaching to behaviors that increase my teams performance level
- Working with other channels of the business to build successful relationships, particularly for outreach events
- First to successfully break 100+ postpaid activations at the Dadeland Mall store in its 7 year history
- Consistently maintained a 37% Year Over Year growth from January- August 2012
- Organizing and / or taking the lead role in several successful store and market outreaches: Jackson Health Systems- 110% to goal
Miami Dade Government Center- 240% to goal
2011 NBA Nation - 38 out of 76 market/district activations, 50% of the total came from my team, goal was 12 acts per team, performed at 317% to goal