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Work Background
Telaid Industries, Inc.Technician
May. 2024 - Oct. 2024Seattle, Washington, United StatesIn my role as a Technician at Telaid Industries, Inc., I spearheaded the assembly of 300 workstations, trained new hires on assembly techniques, and implemented safety protocols to prevent workplace injuries. Collaborating with team members, we maintained high-quality standards and efficient workflow.
CPI SECURITY SOLUTIONS INCORPORATEDSecurity Professional/Asset Protection
Dec. 2023 - May. 2024Seattle, Washington, United States- Built and developed relationships with the local businesses within my working domain in order to
assess and diagnose security risks.
- Ensured the safety of my clientele in the assigned domain by diffusing uncomfortable situations by utilizing communication
skills.
- Maintained a log of notes and photographs in my assigned working domain in order to effectively pass
along information to other security professionals.
- Under my watchful eye, no assets were compromised within my working domain of three total businesses.
Social Security AdministrationCustomer Service Representative
Jan. 2019 - Jul. 2021Santa Ana, California, United States- Scheduled a high volume of clients for in person interviews that were conducted in our building. - Conducted Social Security Card interviews daily with efficiency that lead to 15% less processing times. - Met with the public on a daily basis to assess their needs in relation to social security programs and service their accounts as needed.
- Communicated highly complex ruleset information, derived from our regulations, in an easy to understand manner to the general public.
- Maintained a high level of proficiency in IT solutions to best the serve the public in an efficient and effective manner.
- Had a high level understanding of the various government programs such as the Title 2 and Title 16 benefits.
- Possessed analytical and critical thinking skills in order to accurately screen individuals for the correct programs. - Ability to communicate effectively to a wide range of people with different demographic profiles.
United States Marine CorpsCivil Affairs Specialist
Jun. 2004 - Jun. 2010Camp Pendleton South, California, United States- Led teenager community meetings in order to influence this demographic in a manner that is conducive to keeping them away from organizations that are hostile to the United States.
- Gained passive information from the local population by building and nurturing positive relationships in order to assess security risks and to increase positive engagement with US personnel.
- Assisted in impactful training for the Afghan National Police which resulted in them being more proficient with their equipment.
- Led intelligence briefings for professionals in our operational domain on various civilian personnel with whom we were connected with through our patrols in order to assess potential security risks and to also assist them as needed.
- Assisted in town hall meetings in order to assess their needs and determining a course of action to satisfy those needs while being mindful of a budget.
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