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Work Background
Kite PharmaAssociate Director, Supply Chain
Feb. 2024Santa Monica, California, United States• Managed the Invoice Auditing Project as the project manager to enable the organization to audit the invoices in a timely manner and request $500K+ credits from couriers. • Facilitated a Kaizen event for America’s Logistics’ team to reduce operational lead time and increase process efficiency.
• Established an organization-wide Performance & Reporting structure and governance from the ground up.
• Developed KPIs to measure supply chain performance, monitored progress towards targets, implemented corrective measures, and sent monthly reports to the organization and its partners. • Conducted an Operational Excellence Maturity Assessment and created 2025 Operational Excellence goals and actions based on the assessment results. • Provided individual coaching and guidance to the organization’s Green Belt candidates. • Managed internal audits and inspections by collaborating with subject matter experts, providing the necessary documents to the auditor, and completing audit action items on time. • Rolled out DAI training and implementation with 100% training completion rate.
Kite PharmaSr Manager Business Strategy and Operations
Jan. 2023 - Feb. 2024Santa Monica, California, United States• Managed a high complexity global program (ADAPT) as the Program Manager to implement a strategic initiative to improve commercial and technical operation processes. o Facilitated cross-functional and global collaboration between Supply Chain, Quality, IT, Commercial, Finance, and multiple reporting forums. o Ensured timely delivery of project milestones within budget and resources. o Supported system enhancements needed for each ADAPT work stream in support of the program’s minimum viable product. o Utilized Smartsheet and Clarity to develop project plans, RAID log, requirement list, and program dashboard.
o Collaborated with a 3rd party service provider to develop customer journey maps and process flows. • Managed RVV 1.2 Transition Project at TCF04 to prevent stockout and potential production halt. • Conducted an Operational Excellence workshop to reduce labeling lead time.
Beckman Coulter DiagnosticsContinuous Improvement Leader
Aug. 2020 - Feb. 2022• As a member of the Site Leadership Team, participated in annual strategy planning by leading a VSM event which resulted in a strong and methodical project pipeline with the leadership buy-in. • Delivered impactful financial and operational improvements by leading Operational Excellence Workshops for supply chain, quality, manufacturing, and other areas. • Collated and reported monthly site performance results to the Site Leadership Team and higher. • Implemented the Tier Management System from to ensure that the site’s priority is well connected throughout all levels of the organization.
• Improved Operational Maturity score from Beginner to Foundational within a year by revamping the site’s Continuous Improvement Roadmap and developing a meaningful action plan to bridge the gaps. • Completed 22 site level Kaizens and sustained resulted benefits at 83%. • Provided training and coaching to groups and individuals, which shaped the culture of continuous improvement.
Phillips-MedisizeOperational Excellence Leader
Jan. 2017 - Aug. 2020Costa Mesa• Managed a team of three to develop and implement a Product Transfer Project from one facility to another, with the objective of reducing labor costs, increasing capacity, and optimizing global manufacturing strategies.
• Developed high and low-level project plans, production build plans, financial forecasts, and labor optimization plans.
• As a member of the Site Leadership Team, participated in annual strategy meetings, weekly management meetings, quarterly quality review meetings, and other leadership events. • Achieved hard savings of $500K in 2017, $600K in 2018, and $1.6M in 2019 by completing multiple Operational Excellence/cost savings projects.
• Provided financial justifications and data-driven recommendations for making strategic business decisions and prioritizing projects.
• Maintained a project pipeline at the site level and tracked cost savings.
• Presented business opportunities and benefits to strategic customers to get project buy ins and approvals.
MolexGlobal LeanSix Sigma Black Belt
Mar. 2015 - Dec. 2016Greater Chicago Area• Led corporate level transactional Operational Excellence projects to reduce process lead time. o IT project to reduce lead time to process internal change management requests.
o Finance project to reduce duplicate or wrong financial records in the system. o Marketing project to reduce lead time in sales sample design/build process.
o Streamlined monthly savings reports working with Global Lean Six Sigma council.
• Participated Lean Manufacturing Transformation Projects at two different facilities which resulted in productivity increase of average 15% and realized savings of $994K.
MolexDigital Marketing Specialist
Feb. 2014 - Mar. 2015Greater Chicago Area• Supported sales team by providing customer reports, online visitor statistics, data collected from multiple marketing tools and platforms.
• Managed social media platforms and created online assets to establish company’s online presence. Developed strategies for each platform, generated and posted content, monitored, and responded to feedback.
• Performed market analysis to gather value created for marketing campaigns.
• Participated in development of the mobile app and analyzed user data for marketing purposes.
KOTRAMarketing Intern
Oct. 2013 - Dec. 2013Greater Chicago Area• Worked with client's marketing teams to plan and execute marketing strategies, e.g. Product development, media plans, promotional events • Managed CRM system (Salesforce) of the clients over multiple communication channels, such as email, search, and telephone
• Developed marketing opportunities by generating sales leads through proactive cold calls, emails, trade shows, etc.
• Performed market analysis in 3-5 clients’ products including product marketability, competitor analysis, market segments, distribution channels etc.
CDWMarketing Intern
Jun. 2013 - Aug. 2013Vernon Hills, IL• Conducted cluster analysis (SPSS/SAS) to understand customer profiles based on RFM; analyzed product preferences of each customer segment
• Analyzed existing promotional email campaign and discovered underlying possibilities • Rated each of the company’s 500 email layouts according to various successful email layout factors, e.g. Subject Line, Readability, Mobile Suitability, Graphics, Eye Movements • Suggested a new strategy to implement behaviorally triggered and personalized email campaigns based on customer profiles, seasonality, KPIs, and test results
• Presented the findings and recommendations to management: brought positive discussions about the further application of email strategy recommendations
Donga Ilbo Media GroupIntern Journalist
Jan. 2010 - Feb. 2010Seoul, Korea• Wrote front-page report regarding problems of the government's Microcredit Bank policy; aroused public’s attention to the actual effectiveness of credit banks’ loan products • Responsible for interviewing public relation departments of the banks and real estate agencies in Seoul • Participated in writing the real estate reports related to Seoul's apartment redevelopment issues
• Investigated on the social issues, e.g. how the blind citizens manage their lives through Seoul's public welfare, how the elderly smartphone usages differ from others
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