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Work Background
VeriforcePrincipal Product Manager, WorkerPass
Jan. 2024
CyraCom Language SolutionsSr. Product Owner
Apr. 2022 - Jan. 2024• Drive & document company-wide process change for: Production Support, SDLC, Roles & Responsibilities, and Requirements Gathering.
• Conducted all cost benefit analysis for upcoming projects to executive leadership team to steer the long term company vision into a more profitable platform
• Completed discovery and deployment of the most valuable integration to company’s future success in 3 months, equating to 80% increase in product usage based off reducing the barriers to service entry • Set roadmap for mobile applications in both Android and iOS and owned releases to the respective stores on a quarterly basis
• Deployed the productization of our API’s, as well as implementation support so that our company can meet our clients where they are at, a usage boost of 10%
• Write all change management tickets for our CAB so that our deployments are completed timely
• Communicate all project changes/updates to business stakeholders, vendors and the senior leadership team
• Acted as one of the advisors and leaders to the agile/scrum team change into development pods • Interviewed product and development resources
Redcrosse LLC Co-Founder, COO
Aug. 2021• Lacrosse Stick Repair - Stick Doctor • Leisure Apparel Retailer • Custom Strung and Dyed Lacrosse Heads & Shafts With every purchase $1 will be donated to the American Red Cross foundation.
Bigger PictureHead Of Product Management
Mar. 2021 - Apr. 2022• Worked directly with the CEO to influence & execute on product strategy, design, technology investment choices and prioritization • Implement & Execute on all Product Management, Support, and Engineering Processes
• Set roadmap & vision for application scale for use during seed round funding; along with the competitive analysis, financial projections and pricing model structures
• Planned and initiated the move from offshore development to onshore development • Responsible for all user story creation, forecasting & product marketing; including all company content writing
• Directly interact with customers and vendors to discuss requirement/integration needs
• Rolled out and implemented use of project management tool utilizing a scrumban development methodology on a two week release cycle
• Managed budgets, defined releases & scope, and conducted research on requirement for the new dock door optimization application being brought to market
• Communicated all product and scope changes/updates to business stakeholders, vendors and CEO
• Managed all integration scope of work and completion with external vendors to increase the company’s footprint in the market; including both ELD and TMS applications
• Constructed test cases & scripts and act as primary QA for all application development • Act as tier 1 support for entirety of application • After leading a successful Pilot Program; Completed the first release of application to public, followed by continuous iteration
OutBack Power TechnologiesSr Product Manager
Sep. 2020 - Mar. 2021• Developed 1st technical roadmap end-to-end for a new product being brought to market requiring a software user interface
• Conducted all research on requirements resulting in a massive overhaul of the existing user interface the new inverter was being brought to market with
• Implemented Agile/Scrum methodology and practices on 4 cross functional teams
• Designed end-to-end a mobile application tied to a hardware solar application • Completed integrations with the 2 Virtual Power Plant SaaS companies • Forecast Outback Energy product line for development team and maintain all pricing associated
• Communicate all project changes/updates to business stakeholders, vendors and the senior leadership team
• Completed End of Life on multiple outdated products in SAP
FreightWebHead of Product Management
Jan. 2020 - Sep. 2020• Set product vision alongside executive leadership, managed development budgets, defined releases & scope, and conducted research on requirement for the new carrier optimization engine being brought to market
• Worked with cross-functional teams on agile and iterative software development projects
• Influenced C-level leadership on strategy design, technology investment choices and prioritization; focused on customer experience and technical opportunities • Communicated all product and scope changes/updates to business stakeholders, vendors and the senior leadership team. Including the implementation of CAB (Change Advisory Board)
• Managed all integration scope of work and completion with external vendors to increase the company’s footprint in the market • Acted as one of the 4 primary pillars of the company making executive decisions related to end of life for specific arms of the business; such as carrier and brokerage
UnitedHealth GroupProject Manager
Jul. 2019 - Jan. 2020• Coordinated all medical services for 60 patient caseload receiving LTC services • Managed care plans related to end of life and family planning for all 60 patients on caseload
• Developed SOP’s for the DDD and LTC populations
• Managed all mental health referrals for caseload of 60 patients • Coordinate cross-functional teams (Including: Finance & Operations) in the discovery and delivery of companywide projects and initiatives
State of ArizonaProject Manager
Jul. 2017 - Jul. 2019• Implemented LEAN principles across all LTC (Long Term Care) divisions of the DES (Department of Economic Services) project management teams
• Coordinated all medical services for 60 patient caseload receiving LTC services • Managed care plans related to end of life and family planning for all 60 patients on caseload
• Developed SOP’s for the DDD and LTC populations
• Managed all mental health referrals for caseload of 60 patients • Coordinate cross-functional teams (Including: Finance & Operations) in the discovery and delivery of companywide projects and initiatives
GlobalTranzManager of Supply Chain/Project Manager
Dec. 2013 - Jul. 2017• Lead the Project and Implementation of a proprietary Inventory Management System grossing ~$700K annually
• Closely aligned with Product Development to assist in the iterative agile delivery of an industry leading Transportation and Warehouse Management System
• Managed the team responsible for multiple top 10 agents/customers grossing upwards of $500M in annual revenue
• Developed career paths and solutions; including 27 department SOP’s
• Managed future business opportunities including; Bids, Third Party Relations, and prospective business relationships
• Coordinate cross functional teams (Including: Finance, Sales, Operations and Product Development) in the discovery and delivery of companywide projects and initiatives
Proehlific Park Strength And Conditioning Coach
Jan. 2009 - Jan. 2011Greensboro, North Carolina, United States
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