KemtaiProject Manager and Head Physical Therapist
Jan. 2022 - Dec. 2025At Kemtai, a digital health SaaS company combining AI and computer vision for movement analysis, I served as Project Manager, Customer Success Manager, and Head Physical Therapist. I led pilot projects and presale processes with hospitals and HMOs, translating clinical goals into measurable outcomes. This included defining milestones, managing internal task forces across R&D, product, and marketing, and reporting to senior leadership. I acted as the primary contact for key global and local clients—managing onboarding, addressing issues, and driving engagement. I partnered closely with internal teams to influence product roadmap decisions based on client feedback and real-world clinical use. I also recruited and onboarded team members, helping grow the company’s capabilities during a critical growth phase. As Head PT, I integrated clinical expertise into the product, refining features used in rehabilitation and fitness, and co-developing evidence-based training protocols. I wrote user-facing manuals and built professional education tools that improved adoption and satisfaction across diverse user groups. Selected Achievements:
🔹 Delivered local and global successful pilots in diverse healthcare environments.
🔹 Increased B2B client satisfaction scores through proactive support and continuous improvement.
🔹 Played a central role in securing a strategic partnership with a national healthcare provider.
🔹 Rewrote and redesigned user-facing documentation, reducing client onboarding time 🔹 Actively contributed to the development of new computer vision-based exercise tracking modules, ensuring clinical accuracy and relevance. Kemtai allowed me to merge clinical knowledge, business strategy, and tech fluency to support scalable, impactful health solutions. I’m proud of the cross-disciplinary value I brought and excited to apply these skills in future roles.