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Work Background
Circulation Manager
Wilkes County Public LibraryCirculation Manager
Aug. 2019 - Aug. 2024North Wilkesboro, North Carolina, United States• Managed full-time and part-time employees, overseeing hiring, training, and evaluations to ensure a cohesive team. • Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance patron satisfaction. • Attended meetings, workshops, and webinars to stay updated on industry trends and best practices. • Generated reports and statistics to track circulation trends and make data-driven decisions for the Wilkes County Public Library.

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