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Work Background
Governor
Brookfield SchoolGovernor
Jan. 2022Poulton-le-Fylde, England, United Kingdom
Principal Customer Success Account Manager
MicrosoftPrincipal Customer Success Account Manager
Jan. 2022
Head of IT
VictrexHead of IT
Jul. 2020 - Oct. 2021Thornton Cleveleys, England, United Kingdom
Head of IT Operations
VictrexHead of IT Operations
Mar. 2018 - Jul. 2020Thornton, Lancashire, United Kingdom
Director
FLEETWOOD GOLF CLUB LIMITED(THE)Director
Apr. 2016 - Aug. 2018Fleetwood, Lancashire, United Kingdom
Program & Portfolio Manager
IT Services – BTProgram & Portfolio Manager
Oct. 2014 - Mar. 2018
Account Startup Program Manager
Hewlett-PackardAccount Startup Program Manager
Sep. 2012 - Oct. 2014Delivering both multi- and single-supplier IT and business outsourcing deals for some of the largest companies in their relevant sectors. E2E management of account business management programs covering business process, software, and process integrations. Responsibility for budgets in excess of $1m, large virtual and local teams, a number of program streams covering multiple technologies/goals/functions.
Program Manager
HP Enterprise Security ServicesProgram Manager
Jun. 2011 - Aug. 2012Lytham St AnnesProviding program management on key enterprise IT and Information Security outsourcing accounts. June 2011 - January 2012: Program managing an Information & Operational Security outsourcing deal, creating a Security Team for one of Europe's largest energy providers. Dealing with E2E program management, resourcing, finance, risk management and schedule management. Program delivered on-time, within the budget constraints, and with full acceptance from the client.
IT Systems Manager
PCMGIT Systems Manager
Jul. 2009 - Jun. 2011Systems manager, managing a Windows SBS/SQL/Term services environment, as well as user support for a SME in Blackpool England. Key duties and responsibilities; • Network support, incident management and resolution • Management reporting to board-level • Hardware and software support, incident management and resolution • Hardware and software procurement • Software development for internal and client-facing tools • Third party supplier management • Business requirements gathering and analysis
Project Manager - Security
EDS, an HP companyProject Manager - Security
Jan. 2009 - Jul. 2009Preston, United KingdomKey responsibilities: • Project management of security roll-outs including new software, hardware and process • Resource Management including development and training of staff • Board-level stakeholder management including that of top level government officials • Security Auditing • High-level security and compliance management aligning to DWP policies and and industry security standards
Project Manager
EDS, an HP companyProject Manager
Sep. 2008 - Jul. 2009Preston, United Kingdom
Migration Project Lead
EDS, an HP companyMigration Project Lead
Feb. 2008 - Jul. 2009
Implementation Project Manager
EDS, an HP companyImplementation Project Manager
Nov. 2007 - Sep. 2008
Delivery Manager
EDS, an HP companyDelivery Manager
Nov. 2004 - Nov. 2007

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