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Work Background
Mountain StandardHead Server
Aug. 2021Vail, Colorado, United StatesHead server at Mountain Standard. Im also a part of the server trainer team. In charge of training any new hires and serve as an authority for anything they may need throughout their work. This position has allowed me to increase my culinary experience above and beyond in food knowledge. Having to memorize allergies and food preferences in an upscale, well known restaurant that usually changes their menu at least twice a year If not more.
Sonnenalp Resort of VailServer
Oct. 2018 - Aug. 2021Vail, ColoradoStarted as a server in their restaurant Bully Ranch following the Leading Hotels of The World requirements as guest and food services. Eventually got promoted to head server, in charge of training and floor flow. Handled 60+ guests a day. Later on, I also did events which included business meetings to 200/300 people weddings. Attention to detail is a must.
Best Western® Hotels & ResortsFront Desk Receptionist
Jul. 2016 - Jul. 2018Greater Buenos Aires, ArgentinaTaking reservations, check in/out guests. This particular hotel, worked along a type of health insurance, which, would host guests after certain procedures. This allowed me to learn to use a new Front Desk System and some of the nights would already be covered by such.
Snowshoe Mountain ResortFront Desk Agent
Dec. 2015 - Apr. 2016United StatesTaking reservations, check in/out guests, sales regarding any activities at the ski resort such as lift tickets, snow mobile tours, etc.
Mercedes Haüs - YonkosServer
May. 2015 - Nov. 2015Buenos Aires, Argentina.Server at a high quality restaurant, members only, both day and night shift.
Snowshoe Mountain ResortFront Desk Agent
Dec. 2014 - Apr. 2015United StatesTaking reservations, check in/out guests, sales regarding any activities at the ski resort such as lift tickets, snow mobile tours, etc.
Hewlett Packard EnterpriseCustomer Service Representative
Sep. 2013 - Oct. 2014Buenos Aires, Argentina.Clients with an existing membership would get in touch with us, regarding any changes they would like to make on their accounts. After a couple months I got promoted to "Cancellations" due to the high amount of accounts I was able to save from customers requesting to cancel. Only USA and Canada customers.
Snowshoe Mountain ResortServer
Dec. 2012 - Mar. 2013United States“Cheat Mountain Pizza" Restaurant located next to one of the resorts chair lifts, family oriented. My main tasks besides serving were taking orders and reservations on the phone depending on my shift. This was a great learning experience for me since It was my first time in USA speaking English and becoming familiar with terminology that wasn’t in my vocabulary back then.
Unico BarCashier
Dec. 2011 - Mar. 2012Buenos Aires, Argentina.My main role was to be a cashier helping servers take payments from their guests as well as review invoices from our deliveries and pay them.
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