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Work Background
Oldham Coliseum TheatreBoard Member
Dec. 2024In addition to my role at Allurion
Allurion TechnologiesGlobal Vice President - People, Talent, Learning & Culture (& various other exec. level roles)
Oct. 2018Med. Tech and SaaS business. As a pivotal member of the Executive Leadership Team, I report directly to the CEO, driving the company's people strategy. My role encompasses overseeing all aspects of 'People Operations' throughout the employee lifecycle, from talent acquisition to organizational design and total rewards management. My remit covers all departments from manufacturing through to marketing. With a keen focus on cultivating a thriving workforce, I ensure that the company is staffed with the right individuals, positioned strategically, and supported for maximum productivity. This is achieved by nurturing a culture rooted in the company's vision, values, and leadership principles.
In essence, I spearhead initiatives to attract, develop, and retain top talent while fostering an environment where every employee feels valued, engaged, and empowered to contribute to the company's success. Key Accomplishments:
• Revenue growth of more than 10x over five years leading to an IPO and the company becoming listed on the New York Stock Exchange in August 2023
• ROI of $10.9 for every $1 invested by my department.
• +67% in productivity through initiatives delivered.
• 100% YoY growth 2016-Present (70% from increasing the productivity of existing business, 30% new business acquisition) • Reduced operating costs in both CAPEX and OPEX through closely working with finance on budgets, and vendor management, negotiation, and relationships.
Walgreens Boots AllianceGlobal Director: Retail Talent, HR, & Education - No7 & The Liz Earle Beauty Company
Sep. 2016 - Oct. 2018London, Royaume-Uni• Dual reporting line into the Global Head of HR and the Global Head of Commercial Succesfully led two national UK and Ireland teams of field training and education executives and field retail sales executives for the No7 and Liz Earle brands within Boots UK and Ireland stores and John Lewis UK stores. • In addition to the UK and Ireland responsibilities I skilfully utilised leadership abilities in running three global corporate departments: Global Education, Global Retail Talent, and colleague communications and engagement. Key Accomplishments:
• Exceeded financial targets for major new product launches including the No7 Laboratories pro clinical skincare line. • Delivered outstanding services in monitoring overall strategy and execution of “Global Brand Building through People” interventions for all Sales Advisors and Field Sales/Education Leaders across the organization.
• Developed innovative strategies with focus on modernization, globalization, and commercialization, and established an excellent professional reputation with a keen sense of business.
The Estée Lauder Companies Inc.Retail Education, Talent & HR Director - UK and Ireland
Aug. 2014 - Sep. 2016London, United KingdomClosely coordinated with Directors of Sales, Marketing, and PR/Communications to formulate a retail learning and people strategy for region and utilised multi-million-pound budget in an efficient and resourceful manner. Confidently administered strategic direction of talent and education offer, as well as generated retail strategy for key cities and deficit accounts. Identified areas of opportunities on regular basis to ensure high-quality customer services, and kept an eye on new emerging industrial trends and consumer CRM data to remain competitive in the market. Key Accomplishments: • Ensured trajectory of double digital YoY growth, and met retail, net and NOP targets.
• Demonstrated high-level of professional expertise in modernization of brand’s talent and education function for Beauty Advisors and Field Team Managers/Executives.
• Re-structured office and field teams for a more modern agile business approach, shifted brand attention from products to Omni-channel experiences and retailing, and organised special events to maximize retail growth with pro-artistry team.
BurberryGlobal Head of Retail Training & Education
Jun. 2013 - Jul. 2014London area, United KingdomCreation of the Global Education department and team for beauty following bringing Burberry Beauty back in-house. Responsible for global training strategy, curriculum and tool development and delivery. Led both Burberry fashion and Burberry beauty projects to improve service and productivity.
CHANELGlobal Head of Retail Education (Paris) and various other roles
Oct. 2004 - Jun. 2013Région de Paris, FranceBased in the Global Paris office - leading both office and field based teams. Responsible for the creation and effective deployment of global training and education programs to deliver an outstanding experience to CHANEL clients worldwide. Other roles at CHANEL included Head of Training and Education U.K. and Ireland, and Artistry and Education Manager.
Parfums Christian DiorDior Business Manager - Selfridges
Aug. 2002 - Sep. 2004Direct experience of working with consumers on a daily basis in terms of sales and service provision, and leading a team.
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