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Work Background
BODY LANGUAGE LLCOwner & Remote Business Operator
Jul. 2023United States, MelbourneBuilt and scaled a remote wellness business providing personalized fitness and nutrition coaching
Managed client onboarding, communication, scheduling, and retention systems
Created and managed content calendars, email campaigns, and marketing funnels
Delegated to assistant coaches and managed backend operations
Ambition NutritionOwner/Operstor
Aug. 2020 - Sep. 2022United States, MiddleboroughSmoothie bar!
Oversaw day-to-day operations including staff hiring, scheduling, training, and inventory
Led all marketing efforts, including social media, local partnerships, and in-store promotions
Implemented SOPs for team communication, daily workflow, and customer experience
Stone L’Oven Pizza Co.General Manager
Sep. 2016 - Jul. 2020United States, CantonManaged a team of 10+ in a fast-paced restaurant environment
Responsible for hiring, team scheduling, conflict resolution, and customer satisfaction
Streamlined operational procedures to reduce costs and improve shift coordination
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