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Work Background
Microsoft AzureUX Content Designer
Dec. 2022
MicrosoftContent Designer 2
Jun. 2020 - Oct. 2021RedmondFull-stack content designer and writer supporting the Education Content and OneNote Design teams. My purview includes UX and UI copywriting, help documentation, storyboarding for multimedia assets, marketing copy for collateral distributed to a wide audience, and development of voice and tone principles for my organization. My content-creating role is crucially grounded in attention to voice, tone, and expression for our education and enterprise audiences, and I work with countless stakeholders across my organization to deliver the needs of our audience—an audience for whom I am incredibly lucky to create content.
MicrosoftWriter
Jun. 2018 - May. 2020
MicrosoftContent Writer via Filter Digital
Jun. 2017 - May. 2018Redmond, WA
REI via FilterCopywriter
Mar. 2017 - Apr. 2017Greater Seattle Area
Amazon via RylemContent Editor
Dec. 2016 - Mar. 2017Editor and UI guru for the Seller Support Editorial team
Rival IQFreelance Writer
Oct. 2016 - Mar. 2017
Front Desk, IncCommunications Writer/Customer Care Representative
Apr. 2016 - Oct. 2016Seattle, WACurator of seamless brand communications in the software’s content center and customer interactions. Copy editor for internal software messaging. Contributing writer and editor for marketing communications, including emails and press releases at the CEO level. Advisor and trainer for new hires on brand voice.
Rhapsody International via Filter DigitalContract Copywriter - Special Projects
Apr. 2016 - May. 2016Seattle, WAWrote audio ad scripts and internal copy for a new music streaming application in beta development. Created taglines, advised on creative strategy and curated content based on feedback from beta testers.
Outdoor ResearchConsumer Services Representative (Contract)
Oct. 2015 - Feb. 2016Seattle, WAPoint of contact for consumer services. Applied in-depth product knowledge and dynamic communication skill to provide the outdoor community with a fantastic experience in specialized adventure gear and apparel.
zulilyCopywriter
Apr. 2014 - May. 2015Seattle, WACrafted standard-raising copy across a vast array of product categories. Guided team on retail industry specifics, notably for fitness and running products, and ultimately lent relevance, authority and high-level taste to the zulily brand as a result of intuitive style and sharp writing ability.
ZipcarBrand Ambassador
Feb. 2014 - May. 2014Seattle, WAEngaged, educated, and transformed the way Seattleites think about transportation and car use. Translating the Zipcar brand to every conceivable audience in the city and beyond, I sold the the urban car sharing concept as an indispensable resource to all lifestyles.
FreelancePrivate English Tutor
Feb. 2014 - Apr. 2014Seattle, WA
House of Antique HardwareCopywriter
Sep. 2013 - Jan. 2014Portland, Oregon AreaCreated brilliant and engaging copy for an ever-growing product inventory. Developed engaging social media strategy for this burgeoning brand in the antique hardware industry.
GoogleData Specialist
Aug. 2012 - Jul. 2013Bothell, WAI worked with multiple projects to edit, classify, and streamline data for user products and applications. Contributing an experienced analytical and editorial eye, I produced high-quality written content for an efficient and informative user experience.
Crate & BarrelSales Associate
Jun. 2010 - Jul. 2012Seattle, WAProvided top-quality customer service as I promoted Crate & Barrel product and communicated company policy to for optimal profitability. Developed an engaging and dynamic rapport with fellow associates that contributed to high store morale. Assisted store designers in visual merchandising by stocking product and spearheading new displays.
Seattle Architecture FoundationScript Writer/Editor
Jun. 2010 - Aug. 2011Seattle, WAAs a writing intern for this non-profit organization that specializes in giving art and architecture tours of Seattle, my projects were centered on the scripts that provided the substance of these tours. I conducted research for factual accuracy, copyedited existing scripts, and wrote for new projects while collaborating with the other members of the SAF team.
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