HealthEconomics.ComDirector of Information Technology and Systems Support
Jan. 2013 - Apr. 2023Ponte Vedra, FloridaResponsible for the overall operation of HealthEconomics.Com website, associated information/software systems, technical support, databases, graphics/audio/visual services and internal operating systems support in the cloud environment. ESSENTIAL RESPONSIBILITIES: • Manage daily operation and oversight of information and support systems.
• Manage daily operation and oversight of HealthEconomics.Com website and associated social media pages (Facebook, LinkedIn, Twitter, Google+, HootSuite).
• Develop components of the HealthEconomics.Com website.
• Mange the website vendor contracts, identifying new applications that meet strategic goals in a budget-efficient manner.
• Manage the domain, DNS, active directory and server administration to include user and computer accounts, security groups and distribution groups.
• Oversee and administer the email system, email security appliance, and related communication systems.
• Plan, direct and oversee cloud system interfaces (newsletter distribution providers, invoicing system, client management system).
• Identify, evaluate, assess, procure, deploy and recover server, desktop, laptop and printer hardware.
• Develop strong working relationships with outside vendors in order to obtain favorable pricing and efficient support.
• Seek to streamline and make IT and operating systems processes efficient through the use of automated technologies and industry best practices.
• Assist, train and provide technical guidance to the company and employees related to the company's web, systems and email systems.
• Manage the databases for email contacts to meet internal and customer needs.
• Oversee Graphics Division needs, identifying strategy direction, developing graphic/audio/visual content and ensuring operating efficiency and profit.