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Work Background
Red Fox MultimediaOwner / Photographer / Designer
Oct. 2020Calgary, Alberta, Canada
The City of CalgarySenior 911 Dispatcher - Fire/Police (Emergency Communications Officer)
Apr. 2012Calgary, Alberta, Canada Receive emergency and non emergency telephone calls for Enforcement, Health and Protective Services Agencies for Calgary and surrounding areas (i.e. Fire, Police and EMS)
Communicates with and elicits information from internal and external customers including distraught and/or irate citizens.
Delivers accurate and timely data entry to the CAD system, e.g., call information, daily reports.
Evaluate correct response by using technology, gathering and inputting accurate and concise information, prioritizing and sending to be dispatched
Maintain composure in both non-emergency and high stress emergency situations.
Dispatch appropriate units and equipment to the scene of events. Maintain clear and concise radio communication with responding units.
Responding units will be provided changes and updates to their call over the radio.
Maintain unit/s availability and response status for all levels of an event.. Maintain dispatch records and logs of all events.
Calgary Wildlife Rehabilitation SocietyJr Wildlife Technician
Jan. 2010 - Jan. 2014Calgary, Alberta, Canada Feeding Animals
Building and maintaining housing structures
Examining animals and determining the best course of treatment Treating wounds and giving medications Documentation and record keeping Euthanizing animals that cannot survive their injuries
Calgary ZooSecurity Officer
Jan. 2008 - Jan. 2013Calgary, Alberta, Canada Conducts patrols of the Zoo site
Provides access control to site for both staff & public
Attends emergency calls as required and takes charge until relieved by more senior personnel.
Ensures the provisions of the Zoo by-laws and policies are observed; advises guests and employees when appropriate and informs the supervisor of all infractions.
Initiates investigations and reports his/her findings and recommendations regarding incidents or accidents occurring on Zoo property.
Directs vehicle and pedestrian traffic, provides crowd control, and controls unauthorized parking on Zoo property.
Provides cash escorts, vehicle escorts and non-emergency transportation for Zoo staff to medical facilities when directed.
Provides guest services including, but not limited to, site information, vehicle access & boosts and assistance with lost children or guests.
Maintains control and issues keys to staff.
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