TÜV SÜD SerbiaAcademy Responsible
Sep. 2011 - Sep. 2012Belgrade, SerbiaResponsible for:
- managing trainings and educations in accordance with the TUV SUD Academy standards, for internal and external (lead) auditors in HACCP, IFS, BRC, FSC CoC, FSSC 22000, ISO 22000, ISO 9001, OHSAS 18001, ISO 14001, ISO/IEC 17025 and ISO 50001
- communicating with the clients, preparing quotations, arranging for the advance payments, preparing the course material for the training and disseminating it to the clients
- designing the promotional material for the courses
- managing the project (planning, execution, monitoring and evaluation, and closing) of organizing vocational education trainings in rural eastern Serbia region, as a part of the Bor Regional Development Project financed by the World Bank (project ID number P092999); project lasted for 6 months, has around 120 direct beneficiaries (trainees) and had the total budget of approximately 120 000 US$ Achievements:
- in managing the TUV SUD Academy, I was given a targeted annual turnover milestone which I successfully achieved in 7 months, and the number of clients attending the trainings and education was doubled during my term of managing the trainings
- gained great in depth knowledge of ISO/IEC market and importance in modern business
- certified Internal Auditor for ISO 9001
- experience in leading a project managed by World Bank was very valuable to me as it gave me full freedom during the whole project management cycle (planning, preparation, implementation and evaluation)