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Work Background
BarracudaDirector of Product Management, XDR
Aug. 2024Massachusetts, United States
IBMSenior Product Manager, QRadar SOAR, Threat Management Automation
Jul. 2021 - Aug. 2024Cambridge, Massachusetts, United StatesAI Automation
Product Led Growth (PLG)
Case Management
Integrations
Playbooks
Entrepreneurship for All (EforAll)Startup Mentor
Jan. 2021Greater BostonEforAll is an innovative nonprofit that partners with communities nationwide to help under-represented individuals successfully start and grow their businesses through its unique combination of immersive business training, mentorship and an extensive support network.
Bantr.ioCo-Founder
Jan. 2020 - Jan. 2021Boston, Massachusetts, United StatesHave fast and spontaneous face-to-face conversations while working remotely. Because of remote work, the productivity and creativity of most teams have suffered greatly. Spontaneous face-to-face collaborations have almost entirely stopped, and team cohesion is eroding. Bantr allows colleagues to have short, unscheduled conversations without jumping through hoops.
Akamai TechnologiesProduct Operations - Principal, Program Management
Mar. 2018 - Mar. 2020Cambridge, MAStrategic operational leader for CxO-sponsored initiatives to improve the ownership experience of our products. Akamai handles roughly 30% of global internet traffic, making it faster, more reliable, and more secure. - Lead redevelopment of on-boarding experience for cyber security products to increase customer adoption.
- Direct planning of new customer-facing finance applications processing over $2.5 Billion in revenue.
- Led operations of implementation team responsible for addressing security vulnerabilities, making the Akamai platform more secure.
Dassault SystèmesSenior Manager, Product and Brand Strategy
Mar. 2014 - Mar. 2018Waltham, MASenior strategist helping the SOLIDWORKS leadership team formulate and execute growth strategies in a highly competitive tech sector. SOLIDWORKS is the world's leading 3D CAD software provider with nearly 4 Million users and over $1 Billion revenue. - Ideated and developed comprehensive web-based sales and marketing platform along with GTM strategy for new e-commerce channel, digital marketing practices, and data science capabilities to increase both lead generation and conversion rates. Initial six-month pilot results: Grew lead generation pipeline by 40% after 3 years of negative growth. Reduced average sales cycle time by 35%. Improved conversion rate by nearly 5% Pilot contributed nearly $2M new revenue (now nearly $10M in under 2 years since full launch) - Launched data science efforts responsible for developing analytical insights into user behaviors. Analysis identified unique and previously unknown behavioral clusters based on software usage patterns. New clusters used to augment traditional product management research and marketing personas. - Youngest member of executive committee, responsible for orchestration of strategic planning activities, and for implementation of strategies across the organization. - Launched Startup track at annual SolidWorks World conference (world’s largest 3D CAD event) to engage with the founder community. Outreach efforts yielded 5% increase of net-new attendance and was among top-5 attended tracks for 2 consecutive years. - Launched VC initiative to invest in seed-stage manufacturing & engineering software startups. Areas of Leadership: Enterprise/B2B Software | Product Management | Brand Strategy | Marketing Analytics | Operations | SaaS Business Models | Cloud Technology & Infrastructure Partnerships (AWS, Azure, etc.) | Web Applications | Data Science/Big Data | Online Sales Enablement & Lead Generation Strategy | e-Commerce | Program Management | Digital Sales & Marketing
Dassault SystèmesSenior Manager, Technical Support Engineering, SolidWorks, Americas
Jan. 2012 - Jan. 2014Waltham, MA, USAMission:
- Increase Customer Satisfaction to Drive Subscription Business and Related Revenue
- Improve Product Quality and UX through R&D Collaboration
- Optimize Technical Services Operations
- Escalation Management
Dassault SystèmesProduct Manager - Beta and Customer Service Applications
Jan. 2008 - Jan. 2014Cross-Functional Leadership (R&D, Product Management, Marketing, Support) to Drive Software Quality and Product Awareness Mission:
- Increase Beta Program User Participation
- Develop Analytics to Measure Software Quality, User Satisfaction, and Beta Program Effectiveness
Dassault SystèmesSr. TS Engineer
Jan. 2005 - Jan. 2012
MIT Lincoln LaboratoryEngineer, Co-Op
Jan. 2002 - Jan. 2004
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