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Work Background
Desktop Support Specialist
Baptist HealthDesktop Support Specialist
Mar. 2025United States
Desktop Engineer
American ExpressDesktop Engineer
Jul. 2023 - Nov. 2024Sunrise, Florida, United States• Provided onsite desktop support for American Express in Sunrise, Florida. • Documented virtual help desk support for company shareholders. • Ensured smooth operations in a fast-paced environment. • Collaborated with team members to troubleshoot and resolve technical issues efficiently.
Desktop Engineer
Teleperformance, USADesktop Engineer
Jun. 2019 - Jul. 2023Fort Lauderdale, Florida
Senior Advisor
AppleSenior Advisor
Aug. 2017 - Jun. 2019United States
Mac+ Advisor
AppleMac+ Advisor
Apr. 2017 - Jun. 2019
iOS Advisor
AppleiOS Advisor
Oct. 2016 - Jun. 2019Miami/Fort Lauderdale AreaTrouble shooting iOS devices including updates, backups and icloud storage.
IT Support Internship
Claims Verification Inc.IT Support Internship
Jan. 2016 - Jun. 2016Miami/Fort Lauderdale AreaPriceless internship opportunity.
Driver
UberDriver
Dec. 2014 - Jun. 2016Miami/Fort Lauderdale AreaUse my code, RL24F and get a $20 credit on your first ride.
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