As a Desktop Engineer provide technical support and maintenance for workstations and peripheral devices across clinical and administrative departments. Responsibilities included imaging and deploying Windows-based systems, managing software installations and updates, and troubleshooting hardware and network connectivity issues. Collaborated with IT, nursing, and physician staff to ensure HIPAA-compliant configurations and minimize downtime in mission-critical environments. Maintained asset inventory, performed routine system checks, and participated in on-call rotations to support 24/7 operations. Demonstrated strong problem-solving skills, attention to detail, and a commitment to delivering efficient, patient-focused technology solutions.More...