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Work Background
SlalomSr. Consultant
Dec. 2021Atlanta, Georgia, United States- Program Management: Led a $13M initiative aimed at enhancing financial compliance by transitioning from a single account structure to a more complex one-to-many relationship between accounts and cardholders. - Operational Effectiveness: Project lead, partnering with department heads within a State of Georgia state agency, for an initiative to optimize their case management applications. Identified gaps within business and technology processes; influencing client to conduct a project engagement to assess opportunities and create a technology and process roadmap.
Tempus Fugit ConsultantsIndependent Consultant
Oct. 2019 - Nov. 2021Atlanta, Georgia, United StatesTechnology & Operations Consultant with over 20 years of experience. Working to empower small business owners and align their mission, vision, and values. Turning ideas into revenue.
- Strategy: Led initiatives partnering with small business owners to develop and create strategy with focus towards revenue growth.
- Strategy: Developed missions, vision, value alignment to enable strategic thinking and goal-setting for business growth and effective communications with employees and customers.
- Strategy: Conducted review of business’ structure and financial records to identify growth opportunities and ensure long term viability of the organization.
- Operational Effectiveness: Partnered with business owners to create and develop an effective organizational model. This resulted in establishing a 501C3 organization, with a multi-faceted advisory board and established financial development goals.
Cox EnterprisesDirector, Enterprise Program Services
Sep. 2015 - Aug. 2019Director, Enterprise Program Services 2015 – 2019 - Strategy: Led initiatives that required partnerships and relationships with operational leaders to identify cost saving opportunities, strategic vendor partnerships and technology solutions, engaging in enterprise/transformational initiatives; solving business/operational opportunities.
- Contract Management: Successfully implemented outsource model for ServiceNow Solution delivery team from vendor selection, contract negotiations, and outsource team integration.
- Program Management: Managed several large transformational initiatives that have resulted in annualized savings, implementation of Shared Services team and integrating business units. - Vendor Management: Conceptualized, strategized, evaluated and selected appropriate vendors to outsource ServiceNow solution delivery team. - Application Management: Created solution-oriented strategy for Microsoft 365; while also identifying operational and resource impacts.
The Center for Working FamiliesBoard of Directors
Jun. 2012 - May. 2016Greater Atlanta AreaThe mission of The Center for Working Families, Inc. (TCWFI) is to ensure economic success for Atlanta's hard-working families and their children. To meet the intensive needs of the vulnerable families we serve, TCWFI bundles a wide range of essential services in one location. Through core pathway programs in our Family Economic Success Continuum, combined with leadership development programs and linkages to essential partners, TCWFI offers residents comprehensive help to become job-ready and competitive in today's workforce, develop solid asset-building practices and explore entrepreneurial opportunities. The pathway to success is different for each family. TWCFI takes a personalized approach, pairing each participant with a Pathway Coach who serves as a mentor, advisor and partner on a co-designed journey towards self-sufficiency. TCWFI Pathway Coaches work with individuals to identify strengths, match interests with opportunities, set goals and strategize about how to overcome barriers and achieve better family outcomes. The comprehensiveness of the process gives participants emotional and practical support to realize their articulated goals and desires, and is essential to TCWFI's success.
Cox Media GroupSr. Director, Digital Fulfillment & Operations
Sep. 2011 - Sep. 2015Greater Atlanta Area- Strategy: Successfully implemented revenue focused delivery teams, realizing annualized revenue increases of $15M+. - Operational Management: Realized $.5M cost savings in digital creative solutions while outsourcing the creative process.
- Operational Management: Successfully implemented centralized Programmatic team realizing $4M+ in annualized revenue. - Vendor Management: Conceptualized, strategized, evaluated and selected an appropriate Order Management System for digital sales and operations team for all of Cox Media Group resulting in standardized products, processes and delivery.
- Change Management: Established operational norms and team cohesion; creating visibility across multi-functional teams, establishing a regular cadence of organizational meetings and creating shared management MBOs.
Cox EnterprisesDirector, Enterprise Strategy & Relationship Management
Jan. 2010 - Sep. 2013Greater Atlanta AreaLead an initiative, as Program Manager, for an organizational transformation initiative to realign business operations to realize $40M+ in annualized savings. (e.g. identifying cost saving opportunities around staffing, process reengineering and centralization for sales and marketing functions)
Lead a shared services & centralization initiative, as Program Manger, for Cox business unit to realize operational cost of $10M+ annualized savings.
Responsible for partnering with business units to understand business strategies and for mapping program portfolio to the plan Develop and manage IT strategy and relationship management maturity model; utilizing this model to ensure strong business partnerships across IT department
Oversee the creation of the program management function; focusing on Portfolio Strategies, Benefits Management, Investment Rationalization, and Integration Management for Cox business unit
Assisted in creating a governance model for budgeting, planning and forecasting for Cox business unit capital budget of $65M Serve as primary contact for Cox business unit senior management and Cox Enterprises IT department
Cox EnterprisesManager, Application Integration
Jun. 2005 - Dec. 2009Manager, Application Integration
Responsible for developing product roadmaps that are aligned to strategic and tactical business objectives and communicate the strategy for product/project delivery. Also, responsible for strategic plan of Identity Management and Electronic Document Management as business solutions.
AutoTrader.comProject Director
Jan. 2004 - Jan. 2005Managed a team of 9 matrix and contractor resources to deliver on-time, high-quality projects for a web-based application. Identified, communicated and managed risks that may interfere with project execution or success. Maintained a working knowledge of AutoTrader.com applications, product suites, customers, and reporting capabilities.
AnswerThinkProject Manager
Jun. 2000 - Nov. 2001Project Manager for large team that performed market research, developed functional specifications, and defined appropriate technology infrastructure to support an enhanced intranet, an online grants initiative, and an industry-focused portal for the affordable housing and community development arena
AccentureConsultant
Feb. 1997 - Jun. 2000Project Manager for team of 15 Andersen and client personnel for creating COBOL modules to correct data inconsistencies within the data access layer of the overall system utilizing JCL to execute the programs. Responsible for resources, time, allocation, budget, human resources and detailed project plans
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